I have trawled Google, tried alternate drivers ranging from signed Netgear Beta drivers to BSOD-causing chipset manufacturer drivers. After hunting down several errors in my event log, one still persists among all else.
Event 10400, NDIS
The network interface "NETGEAR A6200 WiFi Adapter" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 4909 time(s) since it was last initialized.
This was merely leaving the wireless adapter attached to my computer overnight. The only way that I can fix the problem of intermittent connection issues is by unplugging the adapter and plugging the adapter back in, because it's a crapshoot whether the driver will restart on its own and regain connectivity.
It's baffling that the device worked with Windows 7, then I update to Windows 10 and suddenly with a new driver it goes straight down the drain in terms of performance:
- Disconnects at random
- No networks shown
- Can only remedy quickly by unplugging and reconnecting the device
Unfortunately, no luck whatsoever. I would've thought that the community would be all over this. Did I miss something in your extensive forums or KB, Netgear?
We are currently working on the issues with the windows 10 drivers we have a thread with some ways to get them working properly and also we are collecting information from the community about the issues they are having so we can fix the issues. Please take a look at this thread.
Thank you for responding. My ire has subsided a little bit thanks to you. Per your request, I have replied to the thred you specified here. You may close this thread, if you wish.
Hi there, has there been any solution found to this problem yet? I have the same issue with my a6200 randomly droping connection. Shows up the same in event viewer as well. Super frustrating, and phone support can't help due to the randomness of this problem. Any advice would be welcome.
Ensure that you have installed all of the necessary updates for Windows 10 before proceeding. For more information on installing Windows updates, see Microsoft’s support article Service Pack and Update Center.
Download and extract the A6200 softwareto a convenient place such as your desktop.
I followed these instructions, and my a6200 seems to be working fine for the moment. Due to the unpredicatable nature of this connection loss though, I'll have to report back after I see how it works for a few days.
I'm getting the exact same issues with this driver unfortunately. Random disconnects with no error message or anything. Unplugging and pluggin back in solves it temporarily. Any other ideas?
@Plattfish: Unfortunately, I experience the same after following the instructions given. My chipset is completely up to date and my USB 3.0 ports have tested for the correct speed.
@JamesGL: Thank you for the suggestion, however the problem remains.
...I appreciate you trying to help, but this is very clearly a driver issue at this point. There are too many people dealing with this issue for it to be a simple "disable you firewall" type of fix. That's like telling us to turn it on and off again.
I tried it anyways, and it had zero effect. My a6200 still randomly (and freqently) drops connection forcing a hard reset. If you need any info in order to fix your drivers, I'm happy to provide it.
I too, appreciate the advice, however I have also met with the limited success that others have had when utilizing this particular adapter. Turning off firewall and anti-virus were some of my first troubleshooting steps when installing the various drivers that have been dealt. The events mentioned in the Event Viewer on my desktop setup have been recurring as frequently as they had at the beginning of troubleshooting this matter. We're spinning our wheels, so to speak. This is no fault of your own, however, I would expect that perhaps Netgear and their software engineers would have far more answers if they were only more forthcoming.
Months. Take that word in. It has been MONTHS, since Netgear has had any tangible information or updates for this particular problem. It has been MONTHS, since I have seen any viable solution or suggestion to fix this problem. In case you don't know what I'm talking about, I would suggest lookinghere and here. You have taken my information, Netgear, and done what with it? Nothing, absolutely nothing. No word, no PMs, no credibility. I'll grant the guise of effort, but that is about all I will grant. I have been compliant with all requests for information and patience. I have been completely understanding that things like this take time, but MONTHS? There are issues with your hardware that have been around since Windows 8, and now with the release of Windows 10 the problem has resurfaced. Living proof that the problems you DON'T SOLVE will come around to bite you. Are you going to learn this time? Probably not, but as long as you got my money, and that of others, at one point or another you probably couldn't care less.
Same problem here with a WNA3100 and Windows 10. According to a Google search, this is not limited to Netgear devices though. I've seen posts about Intel adaptors and dell ones as well. It MIGHT be a broadcom issue (since i would venter they all use broadcom radios) but my money is on something **bleep**y Windows 10.
I'm getting the distinct feeling that Netgear doesn't really care about the issue. It was definitely awesome to get that Private Message saying support would give me a call, only to never hear word one from them. Pretty much par for the course when it comes to this company, I'm learning. Whelp, I've learned my lesson with Netgear, and will be telling anyone who will listen about my experiences. It's a shame you inherited this issue @JamesGL, as you've been the only Netgear employee willing to show your face here, but I really have to say I'm pretty unimpressed by Netgear support. Good luck with your future customers, you're clearly gonna need it.
