WNA 3100 won't connect to router

[Ethan_J]

I have the latest version of Netgear Genie installed on my Windows 10 machine (Intel CPU). I go into the Genie, I select the proper router from the list, I enter the correct password, and it doesn't work. The router that I'm using doesn't support WPS. Is this a driver issue or what am I supposed to do here?

[JamesGL]

Hi Ethan_J,

What is the Operating System of your computer?

Do you get any error message when unable to connect to the network?

Do you have other wireless devices that can connect to the network?

Can you check if MAC filtering is enabled on your router? If yes, disable it or add the MAC address of your adapter.