Cannot login to account www.mywifiext.net

[Rwell]

I just bought an EX6120|AC1200 Dual Band WiFi Range Extender. I registered the product and created an account on netgear.nl website. However, I cannot install the product. When visiting http://mywifiext.net/start.htm an e-mail and password box are shown. When I enter my account details in thse boxes the interface says that the password/username is incorrect.

Why does the log-in not work?  

[DarrenM · Accepted solution]

Hello Rwell

If it is not working I would suggest factory resetting the extender by holding the reset button for 10 seconds then try the setup again.

DarrenM

[DarrenM · Accepted solution]

Hello Rwell

If it is not working I would suggest factory resetting the extender by holding the reset button for 10 seconds then try the setup again.

DarrenM

[Rwell]

Dear mr. DarrenM,

Did that and it worked for me. Thanks. Also had contact with Netgear by using the online chat. Good customer support.