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Forum Discussion

Martika's avatar
Martika
Tutor
Sep 03, 2018

Client Link LED no light

No light at all. I tried to do the setup again and again but the Client Link LED remains dark even next to the router. Tried to ask help from Netgear but since they already have my money I got no reply. Can perhaps somebody out there help me?

9 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The client link is only lit if you have a client device connected to the extender.  Have you tried connecting a PC or mobile device to it's client wifi network?

    • Martika's avatar
      Martika
      Tutor

      Dear StephenB,

       

      thank you for your email. There are four wifi networks on my mobile ending with EXT. It is two more than I originally installed. These must be connected to the extender. The only additional piece of information I can add is that the router had to be changed recently and my IPS sent me an identical one.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Martika wrote:

        There are four wifi networks on my mobile ending with EXT.

        Or from your neighbor??? 

         

        Perhaps try resetting the extender again - bringing it back to factory settings (only one wifi network).  Then connect to one of the extender neworks, and go to mywifiext.net in your browser.  (Don't press the WPS button).  That should bring up a setup program, and you can complete the setup from your browser.