EX6110

[Brice20]

Recently got the device and I see the new Wi-Fi’s on my phone and I go to connect and I put the WiFi password in and it is saying it’s wrong, I know for a fact it isn’t wrong, are they asking for another password?

[plemans]

Did you set it up using the push button WPS option? 

If so, factory reset the extender  and set it up using the installation assistant.

To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

Here's a video of how to use the assistant. 

https://www.youtube.com/watch?v=yJVklshxBMk

[Gill53]

Tried this but laptop won’t allow access to the installation site. Don’t know what else to do to get it to work. Was okay with previous Sky router but won’t take Vodafone WiFi password which I know is correct. Have reset extender several times.

[plemans]

"laptop won't let you access the site"?

What error does it give you? 

Got a screensnip of it? 

Did you try a different device? You can use a phone's browser if you have to