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EX6400 v1 won't connect to RAX120
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EX6400 v1 won't connect to my RAX120 router. Signal strength between EX6400 and RAX120 is good. WPS won't connect it either. Moving the EX6400 closer to the RAX120 makes no difference. Firmware in both is current.
Any ideas why it won't connect?
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Well, I figured out the problem!
It's a firmware problem in either the EX6400 or the RAX120.
I had the RAX120 set to accept WPA2 or WPA3 connections on both bands. It doesn't work with the EX6400! If I set the RAX120 to only accept WPA2 connections, the EX6400 connects fine!
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Re: EX6400 v1 won't connect to RAX120
what actual error do you get?
When you use the installation assistant, what happens?
Details a key as "won't connect" doesn't tell us a whole lot.
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Re: EX6400 v1 won't connect to RAX120
Thank you for your time, and questions.
The green router link light on the front of the EX6400 is not lit. On the EX6400 status page it indicates that it's not connected to the router. When I configure the EX6400, even when it's close to the router, it sees the target wireless networks with 100% signal. I answer all of the questions fine. There's no log or any other output that I know of.
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Re: EX6400 v1 won't connect to RAX120
what does your status page show?
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Re: EX6400 v1 won't connect to RAX120
@plemans What's also interesting is that I have Access Control enabled in the RAX120, and have it set to deny new connects, and it never sees the connection attempt from the EX6400, so there's nothing for me to set to "allow".
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Re: EX6400 v1 won't connect to RAX120
why not start back at stock.
Factory reset both the extender and the router.
then install the router without using a backup configuration.
Then install the extender.
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Re: EX6400 v1 won't connect to RAX120
@plemans I've already reset the EX6400 to factory settings twice. Even WPS won't connect it. No change. My current configuration also has a EAX80 extender connected, and it works fine, so I don't know if resetting the RAX120 will make any difference... and that's a lot of work... without restoring a backup .conf file. Somehow the EX6400 sees the target wireless networks coming from the RAX120, but it just makes no real attempt to accually connect to them... and without any other log info, it's difficult to tell where it's failing. I wonder if the EX6400 has a debug.htm page? I'll have to try that.
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Re: EX6400 v1 won't connect to RAX120
@plemans I also note that the EX6400 shows an IP of 192.168.1.250... which, funny enough, is acting like I've set the EX6400 for a static IP, but I haven't, I've got it set for DHCP.
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Re: EX6400 v1 won't connect to RAX120
@heynnema I had a similar issue when I wanted to connect my TP-link Archer AX11000 router with Netgear nighthawk EAX80. I needed to first click on the WPS button on my router and than on the WPS button of Netgear nighthawk EAX80. If I initiated the WPS pairing from the EAX80 and than on my router, I wouldn't get internet.
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Re: EX6400 v1 won't connect to RAX120
Yes. That's the way I tried it. Router first, EX6400 second. Thanks!
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Re: EX6400 v1 won't connect to RAX120
You should add the MAC address of your extender EX6400 v1 manually because it will never appear if you put in blocking mode and you need to add it manually in the allowed list: https://kb.netgear.com/23289/How-do-I-configure-Access-Control-or-MAC-Filtering-on-my-NETGEAR-route...
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Re: EX6400 v1 won't connect to RAX120
Yes. I tried turning OFF Access Control in the RAX120, so anything should/could have been able to connect. No help. And the EX6400 doesn't appear to have a debug.htm page, like the RAX120 does, so I'm not getting any technical detail about why it's not working.
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Well, I figured out the problem!
It's a firmware problem in either the EX6400 or the RAX120.
I had the RAX120 set to accept WPA2 or WPA3 connections on both bands. It doesn't work with the EX6400! If I set the RAX120 to only accept WPA2 connections, the EX6400 connects fine!
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Re: EX6400 v1 won't connect to RAX120
Glad to hear that you were able to solve your problem and also that you posted it back.
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