EX7500 - Setup ok I think but after a while connection drops on 5ghz network between router and exte

[rksj2005]

• Hardware Version: EX7500
• Firmware Version: V1.0.0.50_1.0.67

My device works ok but when I first setup it was properly connected to both 2.4 and 5 ghz networks from router and was accepting device connections to both networks no problem.  After a while I noticed that extender has disconnected on the 5 ghz network.  This is only visible of course when you login to the extender and the extender is still extending both frequencies(see screenshot below).  I've tried running smart setup a coouple of times but I get all the way to the last screen and it says it cannot connect to router using the supplied (correct) password.

How do I reconnect the extender on the 5Ghz frequency?

[rksj2005 · Accepted solution]

Actually - please ignore this post - the problem was on the router I just needed to turn the 5ghz band off and then on again and lo and behold it's working again!

[rksj2005 · Accepted solution]

Actually - please ignore this post - the problem was on the router I just needed to turn the 5ghz band off and then on again and lo and behold it's working again!