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Orbi WiFi 7 RBE973
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Ex3700 help please 5 GHz not working

O4ared
Follower

Ex3700 help please 5 GHz not working

I have set up ex3700 extender and on the face of it looks all connected. However the 5 GHz connection says there is no internet connection.

Also how am I supposed to use this optimality. I.e.so my devices pick the best connection between 5Ghz or the 2 GHz. As I see it you can only choose one or the other. All though my 5Ghz isn't working at the moment.
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DarrenM
Sr. NETGEAR Moderator

Re: Ex3700 help please 5 GHz not working

Hello o4ared

 

Have you upgraded the firmware there was a issue with the 5ghz being disabled which could be the issue.

 

DarrenM

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DarrenM
Sr. NETGEAR Moderator

Re: Ex3700 help please 5 GHz not working

Hello o4ared

 

Have you upgraded the firmware there was a issue with the 5ghz being disabled which could be the issue.

 

DarrenM

Message 2 of 2
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