Extender will not work after receiving new modem

[MarkHeu]

I got a new wireless modem, with a new wifi name.  I connected the Netgear Extender via cable to modem, but that didn't work.  I cannot access the extender, even when plugged into my pc.  I pushed the factory reset button, but that didn't change anything.

[DarrenM]

Hello MarkHeu

You will need to hold the factory reset button for at least 10 seconds then you should be able to set the extender up again.

DarrenM