× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

High latency EX6410

JIMBOY26
Aspirant

High latency EX6410

Hope someone can help.

How do I resolve high latency issues with my WiFi Range Extender Model EX6410?

Model: EX6400v2|AC1900 WiFi Mesh Extender Essentials Edition
Message 1 of 3
plemans
Guru

Re: High latency EX6410

Range extenders do increase latency. Because the signal has to go between router----extender  and then extender----device and it can't do both at once. 

What range of latency are you getting? 

What are you getting directly off the router? 

how are you testing? 

Message 2 of 3
JIMBOY26
Aspirant

Re: High latency EX6410

Many thanks for your reply.

I was not aware I had a problem until I received the following notification from my ISP:

 

UNKNOWN (1D:C8:5D)
Is facing latency issues
Your Wi-Fi latency has been high for this device

This means we cannot guarantee online gaming or making calls over the internet over Wi-Fi on this device.

Reduce your Wi-Fi usage on this device. If this problem persists, please contact us on live chat.

 

I don't know what latency is.

How do I test?

How do I find range?

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 364 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7