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New EX7300 can’t connect

heyjai
Follower

New EX7300 can’t connect

I’m so frustrated I can’t get this to install properly and nighthawk can’t find it. Can’t figure out what I’m doing wrong. I have another Netgear extender and it seems they’ve got the same network name, is that right? Please help!
Model: EX7300|AC2200 Nighthawk X4 WiFi Mesh Extender
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plemans
Guru

Re: New EX7300 can’t connect

1. what router are you connecting it to? 

2. what firmware is on the extender? 

3. what method of setup are you using? WPS or the installation assistant? 

Here's the assistant: How to Setup your WiFi Range Extender with NETGEAR Installation Assistant - YouTube

If you tried setting it up using wps, try factory resetting. push and hold reset for 7-15 seconds while powered on. 

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Message 2 of 2

All Replies
plemans
Guru

Re: New EX7300 can’t connect

1. what router are you connecting it to? 

2. what firmware is on the extender? 

3. what method of setup are you using? WPS or the installation assistant? 

Here's the assistant: How to Setup your WiFi Range Extender with NETGEAR Installation Assistant - YouTube

If you tried setting it up using wps, try factory resetting. push and hold reset for 7-15 seconds while powered on. 

Message 2 of 2
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