New Modem/Router Not Seeing Devices

[AlMac]

Hi All

So just changed to a new Smart Hub (BT) and range extender keeps coming up with old Hub_EXT , neither passwords will work. I have factory reset it so many times now

I've tried to link via WPS

Any ideas please

Cheers

Al

[DarrenM · Accepted solution]

Make sure you are holding the reset button for 10+ seconds to do a full reset.

DarrenM

[DarrenM · Accepted solution]

Make sure you are holding the reset button for 10+ seconds to do a full reset.

DarrenM

[AlMac]

Thanks Darren M all now connected, I thought the reset was just a one push affair.

Al