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Nighthawk Netgear Extender AC1900 Connection Problems

Eddeoh
Follower

Nighthawk Netgear Extender AC1900 Connection Problems

I'm having issues connecting my Extender to the internet. The 2.4/5G lights light up and I am able to connect to some site like youtube and google but most sites don't allow me to connect to the internet. I am unable to go on the mywifiext to make any changes. I am working on a mac and am unable to connect the router directly to my computer.

Model: EX7000|AC1900 WiFi Range Extender
Message 1 of 3
Christian_R
NETGEAR Employee Retired

Re: Nighthawk Netgear Extender AC1900 Connection Problems

Hi Eddeoh - Please ensure your extender is on the latest FW. After doing so, perform a factory reset and join the NETGEAR_EXT wifi network. After you connect to it, browse to www.mywifiext.net and follow the setup instructions. 

 

~Christian 

Message 2 of 3
168bill
Luminary

Re: Nighthawk Netgear Extender AC1900 Connection Problems

Looks like this could be another another example of the problems associated with the latest firmware version, take a look at these threads:

https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/EX7000-wired-devices-disconnect/m-p/...

 

https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/EX7000-Wifi-Range-Extender-Dropping-...

 

Hope this helps a bit.

 

Bill.

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