No longer can connect to network

[TobyC67]

Hello, I hope you can help.

New extender, bought this week. Set up wirelessly all worked fine for 24 hours. Then devices could no longer find the extender.

Have done factory reset, tried to connect via wifi and ethernet cable but still have the error message: "Internet may not be available".

This doen't seem to be correct, becuase LAN line and usual wifi connections still all okay.

Please help.

Toby

[Christian_R]

Hello TobyC67, 

If you recently purchased the device, we recommend contacting support using the link : https://www.netgear.com/support/default.aspx

~Christian