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Orbi WiFi 7 RBE973
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WiFi extender to VOIP

onealc09
Follower

WiFi extender to VOIP

I just bought an extender to connect my VOIP office phone.  I have had issues with the phone randomly rebooting and I am trying to trouble shoot and see if it is because I configured the extender incorrectly, a faulty phone, or I should have the phone plugged into the modem instead.  The phone works sometimes and at other times, it will reboot and completely disconnect from the network.  Please advise.  Thanks!

Model: EX3700|N600 WiFi Range Extender
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DexterJB
NETGEAR Moderator

Re: WiFi extender to VOIP

Hi @onealc09,

 

Welcome to the community!

 

Best way to proceed is to isolate the issue. You can remove the extender from the picture and connect the VOIP straight to your router/modem-router and check if the issue will persist. Also, it may be a hardware issue on the VOIP part. Try another power adapter with the same specs and/or another power outlet.

 

Regards,

 

Dexter

Community Team

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