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fivetentoo's avatar
fivetentoo
Aspirant
Nov 12, 2015
Solved

wn3000rpv2 •Unable to detect router’s (SSID) during initial setup.

I have done the factory reset and still no signal for initial setup so this also prevents manual setup. 

  • nhann's avatar
    nhann
    Nov 13, 2015

    Hi fivetentoo,

     

    Please confirm that your WN3000RPv2 is connected to a wall outlet and not an extension plug. Also confirm if this is a full factory reset to defaults.

    See page 25 of 36:

    http://www.downloads.netgear.com/files/GDC/WN3000RPV2/WN3000RPv2_UM_2April2014.pdf

     

    Then follow page 9 of 36

    You can either setup the WN3000RPv2 via WPS

    or via web browser.

     

    For WPS: Press the WPS button on your router, then press the WPS button on your extender and follow the rest of the instructions.

    For Web browser: Connect an ethernet cord to your computer, then connect the other end of the cord to the WN3000RPv2.

    On your computer, disable any other WiFi or internet connections you may be connected to.

    Then open your web browser and go to mywifiext.net or 192.168.1.250
    You can try other web browsers as well.

     

3 Replies

  • Also, I forgot to mention that this is the first and last Netgear product I purchase.  I called the company for help with this issue, but because I called at day 96 of ownership and not before the 90th day, they won't help unless I pay them $99!  You pay your technical phone rep in India 90 cents an hour and you want to gouge me for 10 minutes of his time.   Meanwhile I've wasted 2.5 hours online trying to find a solution to this problem.  It's all very insulting. 

    • nhann's avatar
      nhann
      NETGEAR Employee Retired

      Hi fivetentoo,

       

      Please confirm that your WN3000RPv2 is connected to a wall outlet and not an extension plug. Also confirm if this is a full factory reset to defaults.

      See page 25 of 36:

      http://www.downloads.netgear.com/files/GDC/WN3000RPV2/WN3000RPv2_UM_2April2014.pdf

       

      Then follow page 9 of 36

      You can either setup the WN3000RPv2 via WPS

      or via web browser.

       

      For WPS: Press the WPS button on your router, then press the WPS button on your extender and follow the rest of the instructions.

      For Web browser: Connect an ethernet cord to your computer, then connect the other end of the cord to the WN3000RPv2.

      On your computer, disable any other WiFi or internet connections you may be connected to.

      Then open your web browser and go to mywifiext.net or 192.168.1.250
      You can try other web browsers as well.