Using EX6100 extender with Zing hotspot doesn't have valid IP configuration

[Jmurgh]

I have a EX6100 connected to my desktop computer with an Ethernet cable to connect to the wireless service provided by my Zing hotspot. It was working flawlessly until I disconnected the cable once and now there is no connection and I receive the error, "Ethernet 2 doesn't have a valid IP configuration." Can you help?

[DarrenM]

Hello Jmurgh

Have you tried to factory reset the extender and try the setup again?

DarrenM

[Jmurgh]

I tried a factory reset and the problem persists.