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2.4ghz
8 Topics
R6400 Router 2.4ghz not working, but 5ghz is fine
Purchased Router and installed Dec 2016. Has worked fine until 3 weeks ago when 2.4ghz kept dropping internet. I have reset the router, rebooted, restored to factory default settings, tested my modem and internet provider. All is working fine but the router will show no internet for 2.4ghz. I have several devices that will only work with 2.4ghz and I am very frustrated. I have tried to backdate the firmware (currently using v. 1.0.1.20) to an earlier version but the web service automatically updates the firmware back to version 20. The netgear genie app will not access the router update and routerlogin.net gives an error so I have to do it via http://192.168.1.1. Is there a solution to this problem? I have not been able to find one that works from the netgear community. Also have tried to call Netgear and was on hold for two hours, then they disconnected. Please help...SolvedDevices Not Connecting To 2.4ghz
This seems to be a common issue from my searching however, I have yet to find a solution. It's been over a week that I have not been able to connect to my 2.4ghz frequency on my router. The only time that devices can connect to my 2.4ghz is when the encryption/security is turned off. The router is six months old and any older/newer device that sees the 2.4ghz frequency will not connect to it. If the device sees the 5ghz frequency it'll connect. Unfortunately, I have some devices that only see the 2.4ghz that will not connect to it. Here is additional information: Device is WNDR3400v3 with firmware V1.0.1.2_1.0.51 2.4ghz and 5ghz frequency have different SSIDs Both Frequencies have different passwords. Both Frequencies use the same encryption WPA2-PSK[AES] Devices that connect by hardwire directly to the router work fine Devices using 5ghz work fine Access Control is turned on; never had any issues with this. Devices that are connecting the 2.4ghz is not showing up in the log at all I've rebooted the router several times I've tried to take it back to the factory default which never worked. Here is some additional information. If Access Control is turned on I can see the devices Mac address appear in the connected list of devices but an IP is not being assigned and the device is not connecting. If I turn off Access Control the device still does not connect. Any help would greatly appreciative.Solved