NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

AC1900

48 Topics

EX7000 wont work with VPN
I'm using an Arris Surfboard modem with the EX7000 extender. My mobile device uses fSecure Freedome as a VPN. Everything works fine when I connect to the modem directly via Wi-Fi. When I connect thru the extender, the VPN icon appears on my device and I see a Wi-Fi connection icon on the phone. But as soon as I attempt to browse to a web site, the VPN icon disappears and the page won't load. If I turn off the VPN, I can browse thru the extender with no issues. So it seems there's some confusion as to how the extender views and handles my VPN traffic. I've reserved the MAC addresses of the extender in the router DHCP table. I do not have an ACL allow/deny list set up on the router. I redid all of the settings of the router and extender back to simple default settings in case I had screwed something up. Nothing seems to solve the problem. Additionally, the 2GHz extension works sometimes (albeit rarely) and will stop working later. The 5GHz seems to always have issues.
Solved
Tobraham
Oct 15, 2018 Place Nighthawk WiFi Range Extenders
14KViews
0likes
18Comments
AC1900 grayed out internet, LAn, Wan setting under advanced steup
On PC have both lan and wifi. Connected to router via wifi , wwwrouterlogin.net. Got to advanced after loging in, went to setup. Dropdown shoes Internet, WAN and LAN grayed. Can not activate them. NOTE: I previously set the base IP address for wifi ip address connection to 192.168.2.2 to seperate lan/wan from wifi. Hard reset with button on back of router did not chane that back? Any suggestions?
Solved
Bruce0138
Nov 19, 2017 Place Nighthawk Wi-Fi 5 (AC) Routers
11KViews
0likes
2Comments
Help with ac1900 R7000 nighthawk, cm600 cable modem, and ac2200 wifi extender
Would it be possible to run an ethernet cable from my cm600 cable modem to set nighthawk ac1900 R7000. Then connect an ethernet cable from my ac1900 to my ac2200 wifi range extender for the wifi. Would i have to set my ac1900 in bridge mode? Also this is for the purpose of not only running an ethernet to the ac2200 but another one to my playstation 4 as well. The ac2200 has the option to flip it as an access point instead of a range extender. Therefore i would be able to connect my wifi devices to the ac2200. Basically it would go internet -> cm600 -> ac1900 ->lan cable to ps4, lan cable to ac2200. Sorry I am new to this. Is this completely redundant? I ask this because when i set my ac2200 as extender mode, it will screw up my LAN connection on my ps4 when anyone connects to the ac2200 for some reason. I dont know what settings i'd have to do to fix that.. just wondering if the setup i described above would work just as well.
Yampow13
Nov 05, 2017 Place Nighthawk WiFi Range Extenders
1.3KViews
0likes
3Comments
r7000 drops internet connection
I've been reading reviews now and it appears now that the following is a known issue that they just refuse to fix. I've been an IT System Administrator for over 20 years and I would not buy another Netgear product again after dealing with their support which doesn't admit there is a known problem. I had the Netgear WNDR3400 and never had any trouble with it. I bought the Nighthawk R7000 and for $200 and my experience with other Netgear hardware I thought this unit would be great. I have had nothing but trouble with it. The Nighthawk r7000 is constantly going down. I upgrade firmware and it craps out and I have to redo the configuration. I get up in the morning and no wireless, I have to reboot it. Sometimes it goes down 2-3 times a day. The other day I got up and again no wireless, I rebooted and that didn't fix it. I go into the configuration and it says the wireless is turned off. First time I had this issue and you have to hold the wireless button on the front for about 10 seconds to turn it back on. This is ridicules that this unit has so many issues. Of course it's now out of the 90 warranty and Netgear says as long as the correct lights are on it not a hardware issue so pay us to troubleshoot or fix it yourself. When the device is a lemon, you can't fix that! NOW THAT I’M WRITING THESE REVIEWS, I FIND THAT USERS HAVE THE SAME ISSUES I’M HAVING. THEY HAVE ALSO CONTACTED NETGEAR TO NO AVAIL. BOTTOM LINE, BUY ANOTHER PRODUCT.
Solved
kmcghghy
Jul 26, 2017 Place Nighthawk Wi-Fi 5 (AC) Routers
45KViews
2likes
28Comments
I live in a hotel. Looking for extender
I live in a hotel 1st floor. The wifi here is horrible for my kids to play online with their PS4's. I borrowed my dads netgear EX6100 and it made the wifi worse. I need to buy something to make the wifi better. i don't know what kind of router they have. I just connect by choosing their wireless network, and enter the password and my name and i'm conected.I did a speedtest and it was 0.11 Mbps download and 0.08 Mbps upload! Please help just tell me what to buy? Please
nsdelgado3
Jul 26, 2017 Place Nighthawk WiFi Range Extenders
4.6KViews
0likes
1Comment
When AV500 plugs into AC1900, wireless connections on PC loses internet access
I just bought a AC1900 with DST adapter to replace my ASUS router. First question, the DST adapter only gives me about 60Megs when my PC is connected to the gig port (PC has gigE interface), no where close to 1Gig bandwidth. What throughput should I expect over the ethernet connection of the DST adapater ? I then tried using the Netgear AV500 powerline adapter with my AC1900 router. plugged the AV500 into one of the GigE ports on the AC1900 router; once plugged in, my PC that is connected via wireless loses its "Internet connection, even though it is still wirless connected to the network. When I unplug the AV500 from the AC1900, the internet connection is restored. Any idea what could be the issue ? Note: I had the powerline AV500 connected to the old ASUS router and it works without issues. Calling Netgear support directly; they routed me to Bestbuy Geek Squad; but the Geek Squad was no help. Thank-you.
Solved
Kimchu58
Jun 05, 2017 Place Nighthawk Wi-Fi 5 (AC) Routers
3.2KViews
0likes
2Comments
Router Keeps Rebooting
Router R7000 keeps rebooting by itself. Called netgear, replaced product twice but eventually ends up in same situation. Sometimes works for days and then all of sudden Router keeps rebooting by itself every couple of minutes or hours. Can't believe $200 router would behave this way. Had switched to $30 router and works like charm... Netgear doesn't seem to have clue, makes me repeat same troubleshooting steps from script which I have by heart now. Anyone faced with similar issue ....any resolution?
Solved
bdesai1222
May 03, 2017 Place Nighthawk Wi-Fi 5 (AC) Routers
257KViews
0likes
27Comments
AC1900 Doesn't Connect to 5ghz
Hi, my AC1900 randomly stopped connecting to my 5ghz Uverse router. The 2ghz works perfectly and I've reset the router and extender several times. After every full re-set the 5ghz works for some period of time but routinely stops working. I'm able to connect to the regular 5ghz so I know the router itself is working but the extender is unable to pick it up and extend it. As the 5ghz is mich more powerful, this is affecting many of my applications. Any tips? Thanks!
Vsmoove
Mar 21, 2017 Place Nighthawk WiFi Range Extenders
3KViews
0likes
1Comment
Nighthawk AC1900 R7000 Questions
I have to upgrade my home wifi ap/router due to lack of firm ware updates and I am interested in puchasing this one. However I have few questions. 1. Does this device support dd-wrt firmware? 2. What is the typical cycle time that Netware will support this device with firmware? thanks
Solved
19rellimcm37
Mar 17, 2017 Place Nighthawk Wi-Fi 5 (AC) Routers
6.3KViews
0likes
12Comments
R7000 slow download speeds
only realized after 8 months that my R7000 router always has a download speed close to 3-5 mbps when my ISP provided me 75mbps upload/download. I got latest firm ware updated and customer service suggested me to use channel '11' from 'Auto'. Tried that but for first few minutes it is good but in no time it again going down to 3-5 mbps download speed, I noticed my upload speed is relatively higher. Does any one experienced the same issue? Noticed one forum about this issue but no solution as I see it.
Solved
subraarya
Feb 17, 2017 Place Nighthawk Wi-Fi 5 (AC) Routers
72KViews
0likes
14Comments