NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Connectivity issues
2 TopicsAC1200 R6220 ROUTER keeps disconnecting
I just plugged my router up about 2 weeks ago and from day one, it has been dropping the signal a few times per hour. It drops on 2.4 and 5g. I usually have 1 laptop and 2 cell phones connected to it, and signal is lost to all of them. I also have one thing plugged into it directly and that loses signal as well. It always comes back on within a few minutes or if I turn the router off and back on. Is there a way to fix this issue or do I need to send it back to Netgear?Solved(C6300) What is the average reconnect time? Also other minor annoyances.
So, we've had the router since before christmas 2015, and there have always been issues and I wanna know, is it suppose to be this way or not? Firmware: 2.01.14 What is the average reconect time from gateway to ISP after a reboot? Ours ISP is comcast and it feels, litterally, like an eternity. Anywhere from 15 to 30 minutes to connect. Once connected to ISP and the internet light is solid, it still takes like another minute or 2 before it actually loads up a page. Within this time, I can't connect to the router page at all, its when the internet itself connects then the page is fine. And my last problem, is the 5GHz frequency doesn't get internet sometimes from the reboot or just cuts out by itself. Any help would be greatly appreciated. Also under startup procedures my boot state and config file are just three hypens, is this suppose to be this way? Thanks, Gabe2.5KViews0likes3Comments