NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
How to disable the firewall?
HI, I have a Netgear c7000-100NAS modem and router combo. The firewall in my Netgear device is blocking FTP access to my files. It is a wordpress based site, I can access my dashboard and make changes. However, I can not access my files via FTP. I am using Godaddy’s Manage Wordpress and the only way to access the files are through FTP. They keep the files on their servers. Here is the error I get from my FTP client. An FTP error occurred. Can not make connection to host. User limit reached or not authorized to make connection due to local firewall blocking FTP data. I am using Firezilla for my ftp management. I have also tried it with Dreamweaver’s built in ftp client but still can not access. I have turned off the firewall on my computer. “I am using Mac by the way.” It still did not help. I am using sftp connection and port is 22 My lost option is to go into my Netgear’s Gateway settings and disable the firewall or add a rule to allow access to my ftp. I just do not know how to do that. Can someone help? Where do I go into the geteway settings and what do I change? Thank you