NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Cant login to openDNS from genie
My router is a DGN2200 A few problems - how do I know what version I have as it does not seem to say anywhere - does that mean that this version will not work with Genie? I managed to use the Genie App the first time I login in and changed the parental controls itbut now it comes back with the message "Netgear router not found or is not supported. Make sure that your mobile device is not connected to the router's guest network and the the iPv6 is not enabled" Okay so how do I know if I am connected to the "guest network"?? What is iPv6? Is my login what is written on my router? I am finding this really hard to navigate through please help
R6100, I keep losing IPV6 connectivity
Greetings Gear Group :manindifferent: Running Windows 10 Pro 64bit 1607... I just noticed this 2 or 3 weeks ago. My Samsung Galaxy S6 Always had a link speed of 867 Mbps. One day it was slow on wifi, and the link speed was 585. So I kept checking it and it got as low as 110 Mbps! I'm po'd. I restarted my phone, shutdown wifi, FORGOT the network, and it helped for a bit but then the link speed started dropping again. Then I started checking the link speed on my laptop. It was also usually 867 Mbps, and it was dropping - just not nearly as bad as my phone. So I found a place in laptop wifi adapter where it gave details. I hadn't known about before. It tells you about IPV4 and IPV6 whether it has Network Access, Internet Access, or No access. And several times I checked and it had no IPV6 Internet connection. Pictures to demonstrate. FYI, I've disabled, even uninstalled my wifi adapter on laptop, made sure drivers were current, had several post with Intel support to tell me if it could be the adapter. It's an Intel Dual-Band AC 7265, one of their better wifi adapters. Well, I'm noticing the same problem on my desktop Ethernet adapter. It's a Realtek Gigabit adapter. So I'm definitely inclined to think it's the router. I've rebooted it, reset it, changed channels, checked firmware - don't know what else to try. I've included a screenshot of the IPV6 seup screen from Netgear. And I've included the 2 screens from my ethernet adapter that show the IPV6 has no Internet connection. Notice the red arrows on the Network Connection Details. There is no IPV4 WINS Server, and no IPV6 DNS server. What is the WINS Server? I guess it's not important, since I have a connection. And why doesn't the IPV6 have a WINS Server?? Just curious.... Thanks for any help.
Connection issues EX6200 Wireless Extender connecting to Comcast Cable modem/router
I've got a brand new EX6200 I'm setting up for a customer to provide connectivitiy to their guesthouse. Their main home is about 50 yards from the antenna at the guest house. The EX6200 has one of the antenna ports plugged into an outside directional high gain antenna. I've got a very good signal, green indicator on the 2.4GHz network and good coverage to the guesthouse with a green device indicator. The Comcast modem does not have 5GHz so no connection on that circuit externally. With this setup my Dell laptop has no problems connecting and decent Internet speeds as tested by speedtest.net, 19Mb's down and 12Mb's up. I can't get anything else to connect to the Internet on this network though. I tried two iPhones, and iPhone 4 and an iPhone 6, and two other laptops. One a Dell and one an HP. They all connect to the EX6200 just fine and show they are connected, but no Internet traffic flows. No web pages will load. I've been pulling my hair out trying to determine the issue. I did notice that the Comcast modem is using IPv6 as well as IPv4. My laptop connection shows both IPv4 and IPv6 IP addresses when connected. You can't tell on the iPhones if there is an IPv6 address or not, and the older Dell laptop shows the IPv4 address but nothing on the IPv6. My laptop and the older Dell are both running Windows 7. The HP laptop is running Windows 10. I brought the EX6200 into my office and hooked it up to a WatchGuard XTM-25w. I enabled IPv6 on the WatchGuard to see if I could duplicate the problem. Both my laptop and my iPhone 6 are connecting to the Internet fine with this setup. Has anyone else seen this behavior or have any ideas? FYI, I tried an amped Wireless extender on this first and with a 79% signal to the Comcast modem/router the amped unit would drop connection every couple of minutes, but it did allow me to connect with the same devices that are connectiong to the EX6200, the connection just wasn't stable. I would test the signal level over and over and it varied between 77% and 79%, never lower. I saw from reviews that many others had the same dropping connectivity issues with the amped unit so I figured they were not worth another try.
