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Remote Access

13 Topics

Remote access via Netgear Genie
I am attempting to enable the remote access feature for my router via the Netgear Genie iOS app. When I try it, it says that “This router does not support remote access.” However, the Netgear website indicates that remote access via Netgear Genie is available for this router (WNDR4000). What do I need to do to enable the remote access on the Netgear Genie iOS app? Thank you.
Solved
Joaopessoa
May 07, 2018 Place General WiFi Routers (Non-Nighthawk)
1.1KViews
0likes
1Comment
Can you Remote Desktop to Windows Server via Orbi RBR50 router?
Dear Community, I would be extremely grateful if a member could please answer this question and if it is possible please advise how to achieve. I have been struggling for two weeks and exhausted every avenue. I have a windows Server 2012 R2 that Id like to place on my home network and access away from home. I use an Orbi RBR50 with one additional satellite. The server is configured correctly for Remote Desktop as it was working when in a business location previously. I can also connect to the server using RDC locally through my LAN. I have enabled remote access in the advanced Orbi settings and configured port forwarding on port 3389 to the server on a static LAN address. I can see ports 80 and 3389 are open through a web checker and can ping the the WAN IP address revieving 4 packers back. However, when trying to RDC away from home RDC is unable to connect to the server login screen? Any ideas please? Shacksie70
Shacksie70
Mar 27, 2018 Place Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh
7KViews
0likes
7Comments
ZeroTier and the ReadyNAS
NASTools mentions in the Apps sub-forum that he is looking into an app for ZeroTier. I started a small tangent discussion and thought it better to move it to its own thread. I. too, have been looking into ZeroTier, and I think it has great potential on the ReadyNAS. For those open to SSHing in, it's an easy install in OS6.6.0. But everything has to be done via SSH and the ZeroTier CLI, so it's not for everyone (yet). If NASTools does get an app with a GUI, then all aboard. I suppose ShellInABox could also be used, since it gives SSH access -- I have never tried it. I have installed ZeroTier One (the official name of the application) on OS6.6.0 running on legacy x86 devices. With OS6.6 now being based on Debian 8 (aka jessie), it should also install on ARM devices using the standard method, according to their documentation. But I do not have an ARM device on which to try it. Anyone wishing to risk the possibility of needing to factory default if it does not work right is invited to give it a try (see instructions below) and let us know in a reply if it works. So, "What is ZeroTier?", you ask. The best desctiption I have seen is that is it a "mesh VPN". That is, it is a VPN that runs in conjunction with your normal NAT, not instead or in the middle of it. Instead of routing everything over the VPN, as is the typical VPN implementation (though it can be made to do so), it sets up one or more parallel networks that you can access through ZeroTier. You can find more information at https://www.zerotier.com/. I have installed it on two ReadyNASes, a PC, and my Android phone. I can now directly access the NASes (including the admin page) from my PC or phone when away from home as if I were on the same LAN (though my phone's resolution and the OS6 user interface don't work well together). I can map drives on my PC. I can create a backup job between NASes, even if they are in physically different locations. No need for Rsync over SSH, ReadyCloud or ReadyNAS Replicate. Just a standard backup process using the other NAS's ZeroTier IP address instead of it's normal one. For me, this is huge. It's a lot like ReadyNAS Remote and then some. Like the ReadyNAS apps, it does use an external server to establish the route between devices, but it does not route all traffic though that server. As a result, it's only bottleneck is the connection speeds of the devices There is an option to run your own server, though documentation is sparce (likely intentionally, as doing so is only for highly skilled users). Because traffic takes the most direct route, including staying on your LAN if appropriate, this also means you can use the same Windows drive mappings no matter where you are. When both devices are on your LAN, speed does not suffer by being routed "around the world". But your internet traffic also doesn't suffer when you are on the road by being routed through your VPN gateway. Note that this could open a remote PC up as an attrack point on the LAN, so caution should be used by business users. Having the ZeroTier connection made automatically with stored credentials is probably not wise for many cases. I was initially reluctant to install ZeroTier because it just used a script and I could not see what it was doing. But I downloaded and looked over the script and became convinced it would work. And work, it did. Just go here: https://www.zerotier.com/product-one.shtml and run the CURL command listed for the Linux install from an SSH session. I point to the page instead of duplicating the command in case it changes in the future. I did run an apt-get update first, because I think the system should be up to date before installing any "foreign" apps, but Netgear does not recommend doing the update, as it may create conflicts within the OS. The script checks what version of Linux and what processor you are using, then installs the appropriate files. It installed fine on my x86 OS6.6.0 system. It should install on ARM 6.6.0 and may install on older X86 6.x, but I have not tried it. Instructions for installing on earlier ARM OS6 can be found here: https://www.andrewmunsell.com/blog/remote-access-to-readynas-zerotier-one/. If it were to run on OS4.x or 5.x, it would probably also need to be compiled and scripts manually installed as described on that page. If it works on OS4 and OS5, it would be the answer to the lack of ReadyNAS Remote and ReadyCloud compatibility on the same client machine. But even if it doesn't, ZeroTier, unlike ReadyCloud, is compatible with running ReadyNAS Remote on a PC, so you could have concurrent ways to access both old and new systems, though not between each other. Once installed, it's just a mater of using the zerotier-cli command or Windows/Mac/Android/iOS GUI to join all devices to the same network and get an IP address on that network. ip addr show now now shows a new zto: interface and (if connected to a network), the IP address associated wih it. The interface and network connections survive a reboot, courtesy of startup scripts installed by the ZeroTier installer. It was not necessary for me to change any configuration on my router. Note that uninstalling may be more difficult than installing, as there is no uninstall script. But you can leave it installed but disconnected form any networks and it should cause no problem. Please share your installation experience, good or bad, especially if not on an OS6.6.0 or above X86 system.
Sandshark
Jan 25, 2018 Place Use your ReadyNAS
14KViews
4likes
13Comments
R8000 no longer connects remotely with Genie app after latest firmware
The Genie app was finally working the way it was supposed with pausing connections, etc but then I went an upgraded to the latest firmware and its hosed up Genie. It shows two routers now, one with a serial and one without. I can't connect to the one with the serial number anymore. The second one lists as R8000 (N/A) and doesn't allow remote access. Anybody have any idea what happened here? It's like the firmware upgrade created a duplicate router entry in Netgears DB and they don't match anymore. Please help!!
fury88
Aug 08, 2017 Place Nighthawk App
13KViews
0likes
42Comments
Remote access
How come I can setup remote access from my desktop but I can't through the app. Keeps saying internal error.
Deb318
Aug 01, 2017 Place Nighthawk App
3.7KViews
1like
5Comments
Remote Access For Dummies
I apologize if this is asked and answered somewhere in this maze of a website, but I have been going in circles for 30 minutes trying to find the simplest of answers: how? The other day, I was at work and the router needed rebooting. No one was home except for my wife and she didn't know how to do it. Finally, in desperation, I told her just to unplug the thing, wait 30 seconds or so, and plug it back in. When I dowloaded Genie, I saw something about "Access your router from anywhere". So I thought it might be a good idea to learn how to do it, in case we had another problem and I was at work, I would know exactly what to do. So tonight I came here to do a little research. Little is the key word, because I can find precious little information on how to do it. I can't even find the freaking login page, I don't know if there is a login page, or if I'm supposed to access my router from the Genie program. So, I'm asking that someone give me a "Remote Access For Dummies" lesson. I have a laptop computer, Windows 10, with Netgear Genie installed on it. Obviously, I have created a Netgear account, or I wouldn't be typing this right now. Also, if I can do this on my phone, I do have the Netgear Genie installed on it as well. It is an Android phone, an LG G4 to be exact. Anyone who would like to tackle this, or at least point me in the right direction would be my hero. Thank you.
Solved
Tim_Bowling
Jul 31, 2017 Place Nighthawk App
6.7KViews
0likes
2Comments
R7000 remote device not showing up in iOS Mobile Netgear Genie App
I have been using the Netgear Genie App to control my router from my iPhone 6 for a couple months. It worked great! I have an account, I was able to use Network Map to block/open wifi on my devices at home. Then, a few weeks ago, it just wouldn't show up anymore in my Remote Devices when I log into my Remote Access. I have upgraded my router, upgraded my NetGear Genie on my desktop. My iOS app seems to have been updated automatically if it was needed. I really do not know what else to do.
Solved
Kyrasma
Jul 31, 2017 Place Nighthawk App
6.2KViews
0likes
4Comments
NETGEAR's Alexa Integration
I am trying to enable Alexa support as described by ChristineT in this post. The linked Netgear video says I need to set it up using the Genie app. When I select Remote Access (or Guest Wifi) in genie, it says it is not supported. What am I doing wrong?
OrbiPhilip
Jun 11, 2017 Place Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh
3KViews
1like
1Comment
Failure to log into ReadyCLOUD to enable remote access
Hi all, I am having an issue when logging into ReadyCloud so as to enable the service for remote access. When I input the (correct) email and password I get the error below, I tried restting my password (if it makes any difference) but the issue persisted; I made sure that none of the users created clashed with regards to name or email address used and they dont and yet I cannot seem to get it working(image below). Device: ReadyNAS 104 OS: 6.6.1 Enivronment: 3 person office I appreciate your assistance Many thanks in advance Best regards
Solved
cartermalta
Apr 15, 2017 Place ReadyNAS Cloud Storage
4.6KViews
0likes
11Comments
ORBI SDK or REST API
Is there any SDK or REST API available for the ORBI system to be able to access the log? I'd like to access the log remotely and send it into another system for analysis. Hardware Version RBR50 Firmware Version V1.4.0.34
jimgbritt
Jan 17, 2017 Place Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh
7.1KViews
0likes
5Comments