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Setup

35 Topics

Problem setting up AC1750 R6400 as a bridge to an AC 1750 R6400 primary/modem router
I just purchased two AC1750 R6400 routers with the intent of using one as the primary or modem router connected directly to my modem and the second as a bridge. I configured the primary router and confirmed that I could wirelessly connect to its 5GHz channel and successfully access the internet via my laptop. Next, I disconnected the ethernet connection of the primary router to the modem and connected the bridge router to the modem so it could be configured. Following the directions in the user manual, I then proceeded to set up the second router by selecting the radio button to "Enable Bridge mode" at the ADVANCED > Advanced Setup > Wireless Settings menu location. I clicked the "setup bridge mode wireless settings" and selected 5GHz as the network freqency, populated the SSID field and password with the 5GHz SSID name and password from the primary router, and selected the radio button for the proper "Security Option" on the bridge router to match that of the primary. I left the check boxes checked for both "Get IP Address Dynamically" and "Get DNS Server Address Dynamically" and hit "Apply." After the bridge router updated, I got a message stating, "Please change your computer's IP address manually if LAN IP subnet will be changed," and at the same time, the status light for the internet connection on the bridge router changed from white to red and I lost capability to access the internet. For troubleshooting, I've tried unplugging the power cord to both my cable modem and the bridge router for 5 minutes, but once powered back on, the internet status light is still red and there is no connectivity to the internet. I'm now stuck. I've followed the directions to the letter in the user manual on how to set up the secondary router as a bridge, but I haven't been able to get it to work. If anyone could help me complete a functional setup of my bridge router, I would greatly appreciate it. Thanks, James
Solved
JamesSL
May 28, 2016 Place General WiFi Routers (Non-Nighthawk)
44KViews
1like
3Comments
N300 can't find my 5G network
Hardware Version: WN3000RPv3 Firmware Version: V1.0.2.24 Howdy, My WiFi extender is only seeing 2G networks (including mine) when I go through a fresh setup via http://www.mywifiext.com/. But I'm trying to connect to my 5G network, like I do with several other devices. The setup process doesn't show any 5G networks. My router is broadcasting the 5G network name and has these settings: Mode: 802.11 n/ac Transmit Power: 100% Channel Selection: Automatic Channel: n/a Channel Bandwidth: 20/40/80(auto) Is this extender not 5G compatible? Any suggestions? Thank you in advance!
Solved
sfboomer
Oct 29, 2016 Place Nighthawk WiFi Range Extenders
39KViews
0likes
2Comments
Insight 4.0 is Here! Remote Management from Any Screen, Small or Large
The Insight Cloud Portal is now accessible from your web browser. ( It's easy to find at https://www.insight.netgear.com/ ) All the setup, monitoring and management features available through the Insight app are now also available through the Insight Cloud portal. With a larger screen real estate, users will have a single-pane view of all their devices and their locations in an intuitive interface. Insight Basic and Insight Premium subscription plans. For detailed information, please visit the full NETGEAR Knowledgebase article: What Insight subscription plans are available? Two Insight subscription plans are available with the launch of Insight 4.0 Insight Basic Insight Basic includes access to the Insight mobile app only. The Insight Smart Cloud Portal is an Insight Premium feature. Insight Basic is free for the first two devices. Read More Insight Premium Insight Premium grants access to both the Insight mobile app and the Insight Smart Cloud Portal, which allows you to access and manage your Insight devices from a web browser. Insight Premium also grants access to Premium-only features such as Smart WiFi roaming and PoE scheduling. Additional Premium features are on the development roadmap. Each device requires a subscription fee. A 7 Day free trial is available so you can test out all the amazing features. Read More NETGEAR Insight 28-port Smart Cloud Switches with Insight remote management are also now available: The NETGEAR Insight Managed Smart Cloud Switch (GC728X) is the first 28-port Gigabit Ethernet Switch from NETGEAR with anytime, anywhere remote/cloud management through either the NETGEAR Insight mobile app or Insight cloud web portal. The NETGEAR GC728X features 24 copper Gigabit Ethernet ports, 2 SFP Gigabit Ethernet and 2 SFP+ 10G fiber ports for maximum flexibility and connectivity in your network. With its remote cloud manageability, and advanced L2+/L3 Lite features, it’s the most versatile switch on the market for any environment. The NETGEAR Insight Managed Smart Cloud Switch (GC728XP) edition of the new 28-Port Smart Cloud Switch offers Power-over-Ethernet (PoE+) with a healthy 390W power budget to better support the growing demand for PoE devices such as VoIP phones, IP Security Cameras, wireless access points, proximity sensors, door locks, and other IoT devices. Like its sister 28-port switch, it offers L3 static routing and full duplexing, non-blocking switching with 92Gbps line rate fabric, so you’ll get all the bandwidth you expect from its 26 ports of Gigabit and two ports of 10-Gigabit connectivity. All Insight Managed Smart Cloud Switches support a full suite of advanced L2+/L3 Lite switching features (depending on model) for everything from a simple network to a highly complex one and are designed to meet current and future needs of a fully converged network. For more discussion on Insight Cloud Management: Visit the Insight Managed Switches Forum Visit the Insight App Forum We would love your feedback on Insight. Have you deployed Insight Cloud Managed devices on your network? Let us know!
Solved
BretD
Feb 14, 2018 Place Insight
12KViews
0likes
5Comments
Resource validation error when attempting to sign in to Insight
I have been unable to sign in to the Insight for about 2 weeks now. When attempting to sign in with my username and password i get "Unable to sign in. Resource validation error" with a Try Again button. I used the Forgot Password link to successfully reset my password, and am able to log in to the website using these credentials. Also, if I enter credentials I know are incorrect I get the error stating "Check the user name and password." I have also uninstalled and reinstalled the Insight App.
Solved
ketchuphed
Jan 17, 2018 Place Insight
12KViews
0likes
12Comments
Advanced Settings not working
Hi, I have a problem to open "Advanced Settings" in my R6400 Router, it's like this from beginning (I remember it worked once for me after some firmware update), when I click on this it showes totally nothing (basic works fine). I've tried to enter settings from many different devices (PC, laptops, phones etc.), factory reset, cookies cleaning and logging via different browsers (Chrome, Firefox, Opera, Edge) also don't working. It's an big issue for me for example I can't turn off the lights from router which is really annoying and what is more annoying I can't swtich any advanced settings so basically I don't know how to solve this and I'm waiting for any magical advice.
Solved
Dendalion
Jul 17, 2017 Place General WiFi Routers (Non-Nighthawk)
11KViews
0likes
3Comments
Insight, unable to sign in.
Can't login to Insight, get the following message: Unexpected Error 'ascii' codec can't encode characters in position 149-150: ordinal not in range (128). Get the same for both my accounts, any ideas?
Solved
jolag
Oct 02, 2017 Place Insight
6.9KViews
0likes
7Comments
Case Studies: Real Small Business Using Insight Management #Webinar #Video
NETGEAR Insight has Market-Leading functionalities with its Mobile First Solution. Network Discovery Simplified Setup and Installation Remote Monitoring Complete Ongoing Management Insight Managment: Your Network. Anytime. Anywhere. Unified remote network visibility and control with NETGEAR Insight management solution
BretD
Feb 16, 2018 Place Insight
6.3KViews
0likes
0Comments
NETGEAR Insight - Learn how Cloud-Managed Technology Can Work For your Business #VideoWebinar
Get an overview of Insight as well as details on new feature release for the Insight solution. NETGEAR Insight is a Cloud-based management platform that enables easy setup and configuration of NETGEAR Insight Managed Access Points, Switches and ReadyNAS devices. If you have questions or comments about NETGEAR Insight? Did you deploy an insight solution? We would love to hear from you. Please visit the NETGEAR Insight forum for more discussion or post your feedback.
BretD
Feb 09, 2018 Place Insight
6.1KViews
0likes
0Comments
VLAN Problem mit GC728XP
Wir haben die Sophos SG210 als Firewall im Einsatz und den Netgear GC728XP. Sobald wir beim Netgear eine neue VLAN (ID 10) mit eintragen bekommen die Rechner aus dem neuen VLAN der auch in der Sophos angemeldet ist keine IP Adresse mehr per DHCP. Wir haben nun alle Varianten durch es führt nicht zur Lösung. Wo ist das Problem? Wir haben es mit der Web GUI versucht einzurichten. Gehen wir direkt an die Firewall bekommen wir unsere DHCP Adresse. Was machen wir denn falsch oder ist ein Fehler mit VLAN und der GC728XP bekannt? VG
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sn_ch
Jan 14, 2018 Place Insight
6.1KViews
0likes
7Comments
Nighthawk and Xfinity Modem- No Internet?
I just got a Nighthawk X6S AC4000 router to replace my aging Apple Airport Extreme network, Modem has been set correclty to bridge mode and the radio deactivated, and the Extreme has been our wifi router with some devices directly wired to it as well. I tried to replace the AE with the Nighthawk, but the router would not relay the internet signal. Devices coould connect to the Nighthawk via WiFi and I had one computer wired in with ethernet as well. No internet access either way. The internet light on the Nighhawk is white and stable, indicating successful internet connection, but it is not being passed on to any connected devices. I was able to directly plug a laptio into the modem and got internet instanly, so the modem is working fine. I was also able to reconnect the AE network and that router does fine. I tried rebooting both the rouer and the modem severla times in different order. Sam issue. Cannot figure out what the problem.
Solved
art4mad
Nov 19, 2017 Place Nighthawk Wi-Fi 5 (AC) Routers
5.1KViews
0likes
3Comments