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Switches
9 TopicsTime to renew my GS716T v3
Hi all I have a GS716T v3 which is the main switch in my home. I got it 2nd hand about 5 years ago, so it will be older than that now. I think it is time to replace with an up to date Poe switch. I dont really use any of the enhanced options in the 716...I just want a very fast 16 port POe gigabit switch which is walll mountable. What would you recommend ? Was looking at the GS316P Last thing I want to do is install a replacement which will have a lower throughput. cheers GuyHow can i escalate a support problem?
How can i escalate a support problem? Sept 19th 2023 I started trying to get support for a switch that was purchased at the end of June 2023. It's a unmanaged switch that started failing randomly. I would have to unplug power and re-connect to resolve issues. First i was having problems with the portal (login issues despite saved password in password manager, and problems getting one-time passcode). After a ticket was created i was sent a email to contact them by phone or the ticket would be archived. After calling, the system created another ticket despite me providing the first ticket. When i got some troubleshooting steps, i jumped through hoops to performed them on users machines because the problem is only in a office with 2 computers connected and affects nobody else in the office. I responded to their email with details. Then they refused to respond to emails about the ticket anymore and kept requesting i call them. So they would get a email and not address the message in the email and say i have to call them. So we played phone tag with me calling, being on hold and getting disconnected and then they send me emails saying they called me but i didn't answer. This is ridiculous. It appears nothing short of passively refusing to honor a warranty on a defective product. They were responding to emails, then after performing the troubleshooting steps, they kept responding to emails but stopped addressing any issues in email which removes all transparency.1.3KViews0likes2CommentsSupport LACP L2+L3 hashing on XS series switches
The XS series switches only support L2 hashing with LACP (802.3ad), apparently only the managed switches support anything beyond L2. The ReadyNAS units support L2, L2+L3, and L2+L3+L4 out of the box. Could the upper tier web managed switches please have at least L2+L3 support added? I'm not talking about going crazy and adding more than that. Should be a relatively minor change, the UI changes would likely be more involved than the protocol changes. It should be a big benefit to the ReadyNAS users.11KViews1like1CommentSupport HTTPS oin GS1xxE web Managet Switches
Please consider using HTTPS for the web management of the GS1xxE line of switches. Especially the smaller models need a secure way to configure them as there are no real replacements for in-field deployments outside special technical rooms where is no room to fit an entire rack into... As the current state of security of many of the embedded or IoT thingis is sub-optimal it is crucial to prevent login credential sniffing via other pOwnd network devices within the same subnet. Thanks, Stefan Seide12KViews8likes1CommentInsight 4.0 is Here! Remote Management from Any Screen, Small or Large
The Insight Cloud Portal is now accessible from your web browser. ( It's easy to find at https://www.insight.netgear.com/ ) All the setup, monitoring and management features available through the Insight app are now also available through the Insight Cloud portal. With a larger screen real estate, users will have a single-pane view of all their devices and their locations in an intuitive interface. Insight Basic and Insight Premium subscription plans. For detailed information, please visit the full NETGEAR Knowledgebase article: What Insight subscription plans are available? Two Insight subscription plans are available with the launch of Insight 4.0 Insight Basic Insight Basic includes access to the Insight mobile app only. The Insight Smart Cloud Portal is an Insight Premium feature. Insight Basic is free for the first two devices. Read More Insight Premium Insight Premium grants access to both the Insight mobile app and the Insight Smart Cloud Portal, which allows you to access and manage your Insight devices from a web browser. Insight Premium also grants access to Premium-only features such as Smart WiFi roaming and PoE scheduling. Additional Premium features are on the development roadmap. Each device requires a subscription fee. A 7 Day free trial is available so you can test out all the amazing features. Read More NETGEAR Insight 28-port Smart Cloud Switches with Insight remote management are also now available: The NETGEAR Insight Managed Smart Cloud Switch (GC728X) is the first 28-port Gigabit Ethernet Switch from NETGEAR with anytime, anywhere remote/cloud management through either the NETGEAR Insight mobile app or Insight cloud web portal. The NETGEAR GC728X features 24 copper Gigabit Ethernet ports, 2 SFP Gigabit Ethernet and 2 SFP+ 10G fiber ports for maximum flexibility and connectivity in your network. With its remote cloud manageability, and advanced L2+/L3 Lite features, it’s the most versatile switch on the market for any environment. The NETGEAR Insight Managed Smart Cloud Switch (GC728XP) edition of the new 28-Port Smart Cloud Switch offers Power-over-Ethernet (PoE+) with a healthy 390W power budget to better support the growing demand for PoE devices such as VoIP phones, IP Security Cameras, wireless access points, proximity sensors, door locks, and other IoT devices. Like its sister 28-port switch, it offers L3 static routing and full duplexing, non-blocking switching with 92Gbps line rate fabric, so you’ll get all the bandwidth you expect from its 26 ports of Gigabit and two ports of 10-Gigabit connectivity. All Insight Managed Smart Cloud Switches support a full suite of advanced L2+/L3 Lite switching features (depending on model) for everything from a simple network to a highly complex one and are designed to meet current and future needs of a fully converged network. For more discussion on Insight Cloud Management: Visit the Insight Managed Switches Forum Visit the Insight App Forum We would love your feedback on Insight. Have you deployed Insight Cloud Managed devices on your network? Let us know!Solved12KViews0likes5CommentsA Message to Insight 2.x customers from the NETGEAR Insight Team!
Hi Everyone, Greetings from NETGEAR. As a follow up to our earlier communication regarding upgrading from Insight 2.0/2.x to our new remote access, cloud-based Insight solution, we want to remind you that at the end of this year we’ll be ending support for Insight 2.0/2.x. We encourage you to upgrade to Insight 3.1 - our new cloud-based Insight - as soon as possible. Migrating will give you the opportunity to enjoy the many advantages of the Insight cloud platform as well as the features in Insight 3.1 managing a broader range of devices – access points, switches, and storage. Here are links to the Apple App Store and Google Play store to upgrade. Apple iOS Google Android As the year comes to a close, we want to take the opportunity to thank you for continuing support for NETGEAR and to wish you the very best for 2018. Thank you, The NETGEAR Insight Team What do I need to know about the transition to Insight 3.0?2.2KViews0likes0CommentsLost Insight App cloud connection on all NETGEAR devices
Dear community, I recently bought 4 Netgear (2*WAC510, 1*GC510P and 1*GC510P) products to completely re-wire my home network. Everything went fine, including the Insight app management. But since a few days, all 4 devices lost all cloud connections to the Insight App. All other features are still working well and all devices are connected to the internet. Before the incident, the only thing I changed was the Upnp setting of my cable router that I set to DISABLE. I tried EVERYTHING (I work in IT) including UnPn to ENABLE , ... a full reset of each devices but none of them can be managed by the Insight app anymore. Can some help me here? Michael.Solved7.6KViews0likes4CommentsLAG setup JGS524Ev2 and GS752TS kills network
Hi, I am attempting to create a 2 Wire LAG between a JGS524Ev2 and a GS752TS I am using ports 1 and 2 on each switch. I have created a LAG group for ports 1 and 2 on each switch. The JGS524Ev2 is in one room whilst the the GS752TS is in another. I have ensured there is no extra connection between the two switches other than the 2 Wire LAG. The JGS524Ev2 has a laptop and a couple of NAS connected. The GS752TS has 2 DNS servers, an NTP server, a Wireless Access Point and a pfSense Router connected. Before I connect the LAG cables I check communication with a single wire in Port 5 on each of the 2 switches. Everything connects, talks and works fine. I disconnect the cable in Port 5 and connect the 2 wires of the LAG at which point the Wireless Access Point goes berserk, turning itself on and off, the pfSense Router ceases to function as do the DNS and the NTP servers. Yet the laptop still functions and I can call up the GUIs for the 2 switches, which tell me they are transmitting at 1000MB. I am obviously doing something wrong, but followed the NetGear guides that I could find. Can anyone give me some advice please, such as unplug all ports, establish the LAG then replug the devices etc. Or any other strategy that let's everything work. Sometimes the NetGear guides are a bit nebulous... Thanks and kind regards, jBSolved2.9KViews0likes3Commentsmonitoring frames/packets on Netgear Prosafe GS748T
We have 3 x Netgear Prosafe GS748T – 3H31417C003FE / 3H31417L00392 / 3H31417F00339 We are experiencing high TCP latency within our infrastructure which predominantly is a RDS/Terminal Services environment. I was wondering if I might ask the best tools, or if they are tools by HP that can monitor and detect network related clashes on switch ports. Many Thanks, Shawn McKendrick2KViews0likes1Comment