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1 TopicLinking Xbox One Wired Connection NAT issues
Hello! I have a NETGEAR Genie R6400 wireless router. I have hooked up my Xbox One in the past when I first purchased this router and I had this same issue. When the Xbox is wired directly to the router with all current settings the NAT type on the console is strict and "behind a port-preserving port-symmetric NAT". When I had this issue about a year ago, I contacted Xbox support, who led me through a series of options. These options ended up with me setting a static IP for the console, forwarding a number of ports, turning off UPnP, disabling SIP ALG and setting it to "open NAT," and establishing a DMZ to my consoles static IP. These settings all fixed the issue I was having. However, recently my router was reset to factory settings by another family member and now these settings are not fixing the issue. I contacted Xbox support and they walked me through some steps but none were successful. I'm curious if I need to completely redo the process? All my previous settings were still present, such as my static IP and the DMZ. I had to re-forward all the ports but I just forwarded them to the previously saved static IP. Could this be the issue I'm having? Or are there other settings I should be looking at? What setting should be changed or needed to wire my Xbox One directly to the router so the NAT type is open and I'm getting the most out of my router for bandwidth and gaming. Any and all responses and help is appreciated, thank you.11KViews0likes7Comments