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45 TopicsMajor Failures After Firmware 2.0.0.74 Upgrade!
ORBI firmware version 2.0.0.74 is failing! I have used the ORBI RBK50 system since Apr 2017. While running the 1.xx.xx firmware, the conection was incredibly reliable & fast. I had max speeds from all my devices: several PCs running Windows 10, & an iMac running Sierra (10.12)[High Sierra (10.13) since Sep 25th]. I had reliably uploaded/downloaded hundreds of GB of data each month. This included successful backups to Crashplan & later IDrive. I was very happy with my ORBI. On Oct 1st, I updated my firmware to version 2.0.0.74. By Oct 2nd, I began having significant connectivity problems. Since then, I have tried several suggestions from another thread but the failures continued. Today, I performed the following steps: Factory reset all devices (router & 2 satellites) Performed initial installation Changed satellite names to Satellite-1 & Satellite-2 Rebooted xfinity router Rebooted ORBI router Restarted IDrive backup The connection is still failing! I am lucky to backup a handful of files before IDrive reports a dropped connection! I am not happy. I feel NETGEAR caused this problem with the 2.0.0.74 update. I will be very pissed if I have to pay for premium support to solve this problem!SolvedOrbi drops signal several times an hour
Had the system for about 2 months, worked fine. IPad, iPhone, Android system drops internet connection about 3 times an hour for around 10 min in duration. Replaced modem thinking it was the issue. I sit here tonight and am having same issues. The devices show full bars, but no connectivity. As I read this thread, I am now confident that this Orbi system is the problem. It's exactly as everyone describes. I've paid over $400 for the system, and now $80 for a new modem that I didn't need. I need some answers from netgear please.XR500 - Keeps dropping Internet
I have an XR500 that has been working fine for the last month and a half, no settings have been changed and all of a sudden the last 2 days the router has been dropping internet (Ethernet and WiFi) and will reconnect then almost a minute or 2 later disconnect again making my home internet useless. Any thoughts or suggestions to remedy this issue?2.9KViews0likes1CommentOrbi dropping connection using external VPN connections
I have had my RBK50 system since July of this year and the Router and Satellite both have firmware (2.0.0.72) and overall the system and performance have been great. When myself or my wife are using any device that is not going through a VPN there do not seem to be any connection issues. My RBK50 is in router mode and basically an out of the box configuration other than the firmware update. But when either my wife or myself use Cisco Anyconnect to VPN into our respective work networks, the wifi drops it connection frequently and/or the speed slows way down. I have gone through the process of shutting everything done, unplugging the modem, router, satelittle and laptops. We then both restart everything and we still experience frequent network disconnects using the external VPN connections. The only thing that seems to work is when we plug an ethernet cord directly into the router and/or satellite to create a LAN. Any help would be great!ORBI Satellites to directv recorders not staying connected 2.1.1.16
Connection between two Directv recorders for shared play lists between the two ORBI sattilite units in my system keeps loosing connection and I have to reset both ORBI sattilites to re-establish the connection between the Directv recorders. NOTE: Both recorders are connected to the ORBI sattilites via hardwire. NOTE: A third Directv recorder is hardwire connected to the ORBI base router and never looses connection with either Directv recorder that are connected to the two seperate ORBI sattilites. I tried to disable the "daisy chain" feature but then I could not estabilsh a connection between the two recorders connected to two individual ORBI sattilites.Accessing old static IP after switch to Orbi
Hello- Quick question. I just upgraded to AT&T Fiber and the Orbi RBK50. I have the AT&T in pass-through mode and use the Orbi as my primary router. Unfortunately, I forgot before the switch over that there were some static IP addresses assigned with my old router on a totally different subnet. They are devices that are difficult to hardwire (ip camera, whole home system component), and I would like to be able to ping them. What would be the least obtrusive method to do this? Orbi is on 10.0.0.x and the old system used 192.168.1.x. I know I could change the gateway on the orbi temporarily to access the old devices. But finally having everything working well, I'm worried it will cause issues when I switch back. Maybe I am just being hyper-nervous? Any help would be much appreciated.Devices on Satellite appear to loose connection to router for a few seconds at a time
Hello all, I currently have a HTPC that utilizes a HDHomeRun Prime for cable TV and several xboxes for media extenders. Ever since I've installed the Orbi system, I've noticed I've been getting a lot of "weak signal" messages on my HTPC and extenders. From what I can tell its dropping frames from the HDHomeRun to the HTPC. The HDHomeRun is wired to the main router and the HTPC is wired to the satellite. From reading many of the issues people are having, am I safe to say that the Netgear Orbi system isn't refined enough at this point to support sustained data transfer from the router to satellites? I never had any issues whatsoever until I switched to this setup. I'm currently running 2.0.0.74 firmware and my signal on the satellite shows blue to the router (see attached picture) I'd like to know if there is anything I can do to fix this issue before it's too late to return the Orbi. Thanks in advance!!R7800 losing internet after modem reconnection
My ISP has Asus modem/router that I still use while it has/routes IPTV .. R7800 is connected and in router mode .. all is good until modem reconnects every 24h .. after that R7800 gives wifi .. says internet is ok .. but no worky worky .. I reboot R7800 and than it gives internet to all devices connected .. what could be the problem? why on modem reconnect .. r7800 looses abilty to give internet .. dns stays the same ip of r7800 stays the same .. nothing changes .. just maybe outer IP from ISP .. routers is 192.168.1.1 modem is 192.168.5.1 .. router gets 192.168.5.47 ip from modem ..fw is up to dateSolved4.5KViews0likes13CommentsConnection problems wifi
So yesterday I started having connection problems where only my PC would connect to the internet and other devices in the house could not connect. I have tried to power cycle and factory reset several times. All my green lights on the router are lit so I know I have internet. My ISP says everything is working. I tried changing WiFi channel and router name and password. Now I can't even connect on my PC, or I should say it's intermittent it'll come up for a few seconds and then go away. I can no longer login to my router admin page via Wi-Fi. Please help.1KViews0likes4Comments