NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi dropping internet connection
So my Orbi keeps dropping internet connection with my Amazon TV via Ethernet but WiFi remains working. I have to reboot Amazon TV to have it reconnect to the Orbi. Both Orbi and Amazon TV have most recent firmware update. My internet is fiber and up to 1gbps speed. So I have the Ethernet cable directly from wall into Orbi and another cable from Orbi into Amazon TV. Any ideas why it keeps dropping internet to my Amazon TV?Android/2.4-5 GHz switching potential fix
Good afternoon! For those having problems with Android/5 GHz devices dropping the wifi and picking it back up immediately, I have found a temporary solution. The problem with the LG G5 and Pixel was that it was switching between 2.4 and 5 GHz connections regularly. On the Orbi, you cannot separate the SSID's for each frequency so I just disabled the SSID on the 2.4 GHz network. I then chose "forget network" and reconnect my 5 GHz capable devices to the only SSID showing which was 5 GHz. All devices connected to 2.4 GHz stayed connected and the loss of signal quit happening. I suspect that the 2.4 seemed to be slightly stronger between walls so the strongest signal would vary between 2.4 and 5 GHz. Here is my configuration below. So far it has been up and running with no dropping or Orbi restarts for 18 hours. Firmware: 2.1.2 10 BetaDevices on Satellite appear to loose connection to router for a few seconds at a time
Hello all, I currently have a HTPC that utilizes a HDHomeRun Prime for cable TV and several xboxes for media extenders. Ever since I've installed the Orbi system, I've noticed I've been getting a lot of "weak signal" messages on my HTPC and extenders. From what I can tell its dropping frames from the HDHomeRun to the HTPC. The HDHomeRun is wired to the main router and the HTPC is wired to the satellite. From reading many of the issues people are having, am I safe to say that the Netgear Orbi system isn't refined enough at this point to support sustained data transfer from the router to satellites? I never had any issues whatsoever until I switched to this setup. I'm currently running 2.0.0.74 firmware and my signal on the satellite shows blue to the router (see attached picture) I'd like to know if there is anything I can do to fix this issue before it's too late to return the Orbi. Thanks in advance!!
