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internet

14 Topics

XR500 - Keeps dropping Internet
I have an XR500 that has been working fine for the last month and a half, no settings have been changed and all of a sudden the last 2 days the router has been dropping internet (Ethernet and WiFi) and will reconnect then almost a minute or 2 later disconnect again making my home internet useless. Any thoughts or suggestions to remedy this issue?
CptWilson11
Apr 12, 2018 Place Nighthawk Pro Gaming Routers
2.9KViews
0likes
1Comment
r6900 dropping internet connection on 2.4, not 5.0
My Router R6900 with Firmware V1.0.1.36 continues to drop Internet on 2.4GHz for Windows 10 PC's, Macs, iPads. I have been using the R6900 for almost 2 years, and in the last few weeks began to have issues. I updated to Firmware V1.0.1.34 several weeks ago, and I don't recall if the Internet dropping issue started before or after that firmware update. Last week I updated Firmware to V1.0.1.36 and while I am dropping less often I still drop Internet a couple times a day on 2.4GHz (while wired and 5.0GHz remain connected). Via another device (connected via 5.0GHz), I can modify the Channel Selection on 2.4GHz (thru Netgear Genie) and restore the Internet connection for 2.4GHz. Each time the Internet connection drops (2-3x per day) I have been repeating that process.
Solved
LewA
Feb 02, 2018 Place Nighthawk Wi-Fi 5 (AC) Routers
5.8KViews
0likes
7Comments
Netgear D6200 - Intermittent WAN problems
We have a Netgear D6200 and it’s been working beautifully for the last year and a bit. However, I went away on holiday and have come back to find that the connection to the internet is pretty much unusable. I’m reasonably sure there’s something odd going on with the router and I’ve listed out what I’ve observed below. I’d really appreciate any help in trying to get things running smoothly again! Setup We have a fiber optic cable (NBN) connected to a box installed in the house. The Netgear router is connected to this box via ethernet. Our devices connect to the router via WiFi. The router sits on a desk in our living room. It's not in direct sunlight and there aren't any obvious sources of moisture or anything. (We live in Sydney, so it can get pretty warm this time of year, but we left the blinds down the whole time, which normally keeps things a reasonable temperature inside.) The NBN box is in our wardrobe in the bedroom. Symptoms Sluggish/intermittent internet connectivity when browsing/streaming. All devices report a strong connection to the WiFi. The Internet LED is green on the router. When a laptop is connected via WiFi: Pinging the router showed good response times and no packet loss. Pinging www.google.com.au showed poor response time and severe packet loss. (The packet loss is anywhere from 40-80%) When a laptop is connected to the router via Ethernet: Same as with WiFi. It doesn’t seem to be a wireless connectivity issue. When a laptop is connected directly to the NBN box: Pinging www.google.com.au showed good response times and no packet loss. Browsing is as per normal. What I’ve Tried Rebooting the router via the control panel. Powering off the router by pushing the button on the back and unplugging it. Updating the router firmware from V1.1.00.20_1.00.20 to V1.1.00.26_1.00.26. Factory resetting the router. Powering off the router and the NBN box. This seemed to work once, but the problem returned shortly thereafter. Switching the WiFi on and off on our devices.
Solved
GarethS
Jan 16, 2018 Place General WiFi Routers (Non-Nighthawk)
2.3KViews
0likes
1Comment
R7800 losing internet after modem reconnection
My ISP has Asus modem/router that I still use while it has/routes IPTV .. R7800 is connected and in router mode .. all is good until modem reconnects every 24h .. after that R7800 gives wifi .. says internet is ok .. but no worky worky .. I reboot R7800 and than it gives internet to all devices connected .. what could be the problem? why on modem reconnect .. r7800 looses abilty to give internet .. dns stays the same ip of r7800 stays the same .. nothing changes .. just maybe outer IP from ISP .. routers is 192.168.1.1 modem is 192.168.5.1 .. router gets 192.168.5.47 ip from modem ..fw is up to date
Solved
mrezrider
Dec 05, 2017 Place Nighthawk Wi-Fi 5 (AC) Routers
4.5KViews
0likes
13Comments
EX2700
Hi, I have recently installed Netgear EX2700 Wifi extender. I connected this extender to extend my Portable 4G WiFi hotspot. This hotspot gives 30 Mbps when connected directly to it but it hardly gives 3 Mbps when connected to the extender. Please advise.
arshdhir
Aug 16, 2017 Place Nighthawk WiFi Range Extenders
2.4KViews
0likes
1Comment
Nighthawk AC1900 Model R7000 Won't connect to internet
I just purchased a Netgear R9000 Nighthawk X10 and successfully set it up and connected to the Internet. However, in Genie (web version) on the Basic tab under Home the Internet block still says "ERROR Not Connected" in Red. I can connect to the 5G Wi-Fi network and access the network just fine. I have updated the firmware from V1.0.1.20 to V1.0.1.36 with no change. I've tried both Chrome and Safari on my MacBook Pro and my iPad Air 2. Anyone having this same issue?
smerdonw
Aug 01, 2017 Place Nighthawk App
3.6KViews
0likes
3Comments
R6700 loses wireless internet connection after reboot
The last few times that my router lost power, it lost wireless connectivity to the Internet. The admin console shows no errors, and my wired devices can connect. Wireless devices connect to the network, but no Internet. Tried bounding multiple times and tried access mode. Any suggestions?
Solved
firecrackerjim
Jul 24, 2017 Place General WiFi Routers (Non-Nighthawk)
3.3KViews
0likes
2Comments
R6400 and Computer setup
I just set up my new router today and it will connect to my phone but does not come up as a WIFI option on either my desktop computer nor my laptop computer. They both are using the original Verizon DSL modems wireless connection but not the new router. Help!
Solved
dmp92996
Jun 27, 2017 Place General WiFi Routers (Non-Nighthawk)
2.5KViews
0likes
2Comments
AVG Blocking Readycloud access
I have searched, but I dont think I can find the info I am looking for. I have IP cameras on my network. I would like to prevent them from accessing the internet. How do I do that within the router? Thanks
Solved
pmp6nl
Jun 15, 2017 Place Nighthawk Wi-Fi 5 (AC) Routers
3.9KViews
0likes
3Comments
My PS4 will connect to my N750 router and the internet, but can't use PSN.
I am having an issue with my WNDR4300 N750 WiFi Dual Band Gigabit Router running on firmware version V1.0.0.32. It would seem that this router is cutting off connections with the Playstation Network. Having used a previous router and everything working fine, after the installation of the new router, PSN on my PS4 and the PS App on my phone cannot connect. After having been through several calls with both the PS support and my ISP support, I am hoping to find some solutions here. The easiest solution to me at the moment is to simply buy a new router, but I would prefer being able to use this one. Hope someone can help with this issue!
Solved
LyletheIceman
Dec 06, 2016 Place General WiFi Routers (Non-Nighthawk)
5.9KViews
0likes
3Comments