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Armour Plus login on family devices
I have had a Nighthawk RAX70 plus 2 x Extenders throughout my home for some time now. I have just upgraded to Armour Plus security. Armour Plus appears to be a very comprehensive security solution. I've installed it on my PC and my phone and the scan and VPN are working a treat. I was attracted to the fact that I could install the app on all of my family's devices that are behind the router. I've shared the install link with my family and they've all installed it and created their own Netgear accounts. Trouble is their app does not show Armour Plus - it only shows Netgear IOS Security (on iPhone), and they do not have access to the VPN or other services that I do. I see some user posts saying you have to use the primary user's login for every device but I cannot find this stated in any Netgear literature (their instructions finish with 'Install the Netgear Armour App and follow the prompts'). If this is the case, this seems entirely insecure (especially for a security app). And all my family members see all of each other's security vulnerabilities across their email accounts. We are struggling to understand what to do and what I thought was going to be simple has now made me family enemy #1. Please, please tell me I'm missing something and there's a way to use individual logins for each family member and link it to my main subscription account!! #Windows #iOSWhen I try to enroll in the Armor Plus for my Nighthawk
I have a similar problem. When I try to enroll in the Armor Plus for my Nighthawk, it takes me to the first screen (Net gear 1). I select the Best Offer button, which sends me to the next screen, (Net gear 2). This screen is where you put all of the credit card info. I put all that in, and press the + button above the info, then press the Place Your Order button, and I get the next screen (Net gear 3). This is displayed for about 5 second, then goes full white and I cannot get out of that, so I have to relaunch the app. I’ve created two separate support tickets, provided these screen shots, and all I get is a reminder of how to do the exact steps I’ve already tried at least 10 times. Those tickets are now expired, so I was hoping my putting this out to the community, the company would be able to finally determine why this app is not working. Just for info, I have an iPad, I’ve already deleted and reloaded the app, and I’ve tried to purchase this through the online store, but it doesn’t seem that’s an option.
