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no connection
7 TopicsI can't connect to the wifi extender on my iPad or PC but every other device works.
Yesterday my connection to my EXT6100 AC750v2 just cut out on both my iPad and PC at the same time with no warning. I checked the extender and it was still plugged in and both of the green lights were on (one signifying a connection to the router and the other a connection to a device). Every time I entered the password on my iPad for the extender to reconnect, the prompt would just disappear and then reappear as if I didn't do anything. My PC will also just fail to connect to the network. I have tried restarting the extender, restarting the modem, rebooting both devices, re-syncing WPS on the extender and the modem and I end up with the same result, only now the light to signify a connection to the device just isn't on. ALL other devices in the house can connect to the extender with no issues. The firmware is up to date (version 1.0.0.50 I believe?) and I'm currently trying to find an ethernet cable for a direct connection to the extender to see if that helps. Any suggestions would be appreciated. ThanksSolvedUnidentified Network through wired connection
Hi, I've been having trouble getting a wired connection with my Netgear Extender after we replace our Xfinity router due to the previous one being fried during a storm. It's been giving me Unidentified Network/ Ethernet doesn't have a valid IP configuration. My current setup is a Cisco Xfinity Modem/Router Hybrid Model DPC3941T in the main office on the main floor and the EX7300 Netgear Extender in the basement set up as an extender. WiFi is strong and is working normally, only the wired connection is giving me a hard time. I have some knowledge/experience with troubleshooting and have already tried most of the basic troubleshooting steps to see what was wrong. - Factory reset the extender / modem / router - Replaced ethernet cable - Used a switch between the extender and computer - Did multiple ipconfig /release /renew with no results - Did the netsh commands to reset TCP/IP reset - Uninstalled the network driver / reinstalled with the current driver / tried using older driver - Did sfc /scannow - Gave the extender a static IP - Gave the computer a static IP / 10.0.0.1 / 192.168.1.1 / 192.168.0.1 as gateways I am getting a connection from the ethernet port on the EX7300 so it's not hardware related and more on the computer side. I've probably visited hundreds of sites and forums and tried the solutions there but my situation stayed the same. Here's my ipconfig /all Windows PowerShell Copyright (C) 2016 Microsoft Corporation. All rights reserved. PS C:\WINDOWS\system32> ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : DESKTOP Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Ethernet adapter Ethernet: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I219-V DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IPv4 Address. . : 169.254.144.207(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 273468522 DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Ethernet 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Phantom TAP-Windows Adapter V9 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wi-Fi: Connection-specific DNS Suffix . : hsd1.va.comcast.net Description . . . . . . . . . . . : ASUS PCE-AC88 802.11ac Network Adapter DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : Lease Obtained. . . . . . . . . . : Saturday, June 17, 2017 7:25:00 AM Lease Expires . . . . . . . . . . : Thursday, June 22, 2017 10:48:43 AM IPv6 Address. . . . . . . . . . . : Temporary IPv6 Address. . . . . . : Link-local IPv6 Address . . . . . : IPv4 Address. . . . . . . . . . . : 10.0.0.156(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Saturday, June 17, 2017 7:25:00 AM Lease Expires . . . . . . . . . . : Saturday, June 24, 2017 7:25:08 AM 10.0.0.1 DHCP Server . . . . . . . . . . . : 10.0.0.1 DHCPv6 IAID . . . . . . . . . . . : 137664502 DNS Servers . . . . . . . . . . . : 75.75.75.75 75.75.76.76 75.75.76.76 75.75.76.76 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Bluetooth Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) Physical Address. . . . . . . . . : DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes9.9KViews0likes5CommentsN300 trek pr2000 can not get any connections at all. Need simple help to set up
Hello, I'm pretty computer and networking savvy, have set up all sorts of networks and home routers and wifi in the past with no problems. Got this Netgear Trek N300 PR2000 as a present thinking I could connect at a hotel with wifi for only one login to their wifi, then connect several other devices, either wirelessly, or through the ethernet port. Seems like it should be simple, so I must be missing something. Instructions aren't clear or I don't follow the terminology properly. I think I should be able to plug this into the wall, switch to wired setting, vs. wireless. Then connect my computer via the ethernet LAN port and get an IP address so I can access the built in webserver for more setup. I can NOT get an ip address. Tried the wired option and plugged into both internet and LAN port, and same for wireless. Can not get an IP address (Windows 7 Pro). I've done the reset via the button several times (holding for more than 10 seconds). I was even given another one of these from a friend who couldn't get it to work and same thing, essentially nothing. What am I missing? Thanks, RichSolved5.8KViews0likes14CommentsR7800 Internet LED Blinking
Hi: My Nighthawk router's Internet LED continues to flash white when the Internet connection to my ISP drops. I reboot the router (and my PC) and the orange no connection light blinks for a few seconds and then changes to white (even though the connection is down). I am working with a local WISP. The antenna/radio is on the roof and power and data are transferred over Cat6 cabling through a Powerline injector. There is a Cat6 cable from the injector to the Nighthawk (then from the Nighthawk to a Gigabit switch to my PC and other devices). This has happened since I first purchased the modem, and it does this regardless of what firmware version I use (I just updated to 1.0.2.28 and still have this problem. When I directly access the router via the Admin Interface, the first screen will show Internet Disconnected and is red, even though the white LED is still blinking. Is this router defective or am I missing something? Many thanks, P.Solved8.9KViews0likes4CommentsNETGEAR AC1750 / C6300 wifi cable modem router LAN connectivity problems
HELP ... router has been connected since August without any issues, I bought a new lap top and in net genie on my old laptop (where I am typing this) it shows up and looks connected, I go to my new laptop put the network name and password (it is a protected network) and it states I will need to input more info go to webpage I Get a black and red NETGEAR page saying denied access. I go to netgenie ON THIS LAPTOP and left click go through the whole bit, every tab etc and there is nothing no where that shows access/deny access where I can turn it on or off. I have not logged into net genie since August so something is up. ALL pw's network names/ssids are correct and match. I adced the network on new laptop ... and it is not connecting to the web. HELP. I have no idea about any of this ... (I did do all the ipconfig command prompt things too, to make sure that was not the issue) WHAT DO I DO ... Please if you can instruct me thru the net genie thing that is all I have any knowledge of. I AM SO PISSED OFF so any and all help would be so greatly appreciated you have no idea. THANKS.3.4KViews0likes2CommentsN300 C3000 Wifi Stops Working / Connecting
Hi my Cable Modem / Router N300 C-3000 has a really annoying issue where after about 10 mins it stops communicating with all my devices. I called the cable company who said my signal was great (TWC) and tried setting fixed channel and factory resetting. Neither fixed it, when I run a speed test the download speed via wifi fluctuates from a few MBS to like 45 and the upload stays constant. After 10 minutes I can't connect at all unless I unplug and replug the router in I think the firmware is broken TWC said they cant downgrade it and its the latest version.3.3KViews0likes4Commentssame router, new isp and new modem now router not recognized
Hello and thank you in advance for your assistance! I recently moved and changed isp (to Time Warner Cable) and had to buy a modem (Arris SB6141). I have an internet connection with the modem by itself, but when I connect the router I have no internet connection. I tried the Netgear genie and the message displayed is: "netgear router is not found or not supported. Also make sure the device is not connected to the guest network of the router and that no IPv6 is enabled." I assumed I'd need to change the MAC ID since the modem has changed, but since the computer doesn't recognize the router (same computer) and I can't get an internet connection with the router, I can't change any of the settings. Can anyone help, please? Thank you!Solved