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AX3000 Manual DNS setting not taking effect
Good morning everyone. I am using a AX3000 as my main internal router with a AX2400 as a repeater for my downstairs basement. This setup has worked perfectly fine but something I found out the other day is that I cannot get the manual DNS option to work under the internet settings. The reason I need this setting to work is I am doing testing on my network and some of it is local android testing which I need to do inside of my network. Upon logging into my basement's wifi signal I do get the correct ip address but my specified DNS server never gets sent down to the phone or any other device. I know I can force this manually but most of the phones we are trying to use are not unlocked/rooted so we can't force the dns on the phone (at least to my knowledge). The setting is defiantly saved in the AX3000's Primary DNS setting but all it does is show the routers ip address on the devices instead. I have tried forgetting the network, restarting phone, re-add the network and even tried using a brand new device on the network all of them get the routers ip address for the DNS server. The reason I am reaching out is to see if anyone has any recommendations to help us get to the point where we can properly get that going? Thank you in advanceIssues Transferring NETGEAR Nighthawk Router to Another Netgear Account.
Hello, I’ve been trying to transfer my NETGEAR Nighthawk AX4 (Model: RAX36S) router to a different NETGEAR account, but I’ve run into repeated issues. I’ve contacted NETGEAR support multiple times this week, and while they claim the issue has been escalated to their customer care team, I haven’t seen any progress. I’ve also provided proof of purchase, but so far, I’ve received no correspondence via email or through my NETGEAR dashboard. I also have an open case number, but there's been no update or follow-up from support. I’ve specifically requested that both the device and the 1-year free trial of NETGEAR Armorbe transferred to the new account. When I log into myNETGEAR, I’m unable to unregister the product. It says I can’t unregister it because there are active contracts or subscriptions—but I’m not paying for any. I also can't transfer the Armor subscription myself, as there’s no available option to do so on myNETGEAR dashboard. Product Information: Router Model: RAX36S Product Name: Nighthawk AX4 – AX3000 4-Stream WiFi 6 Router Subscription: 1-year free Armor trial (not paid) Case Number: Available upon request via DM. If anyone has experienced a similar issue or knows how to resolve this, I’d really appreciate your help. I just want to transfer ownership and the Armor subscription to the correct account. Thanks in advance.