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MGScott's avatar
MGScott
Tutor
Apr 26, 2020
Solved

Firmware update on RBS50 fails

Note: Model above is incorrect, would not let me select RBK50

 

I have an RBR50/RBS50 setup that I am trying up put into service.

It is running V1.1.0.16.

 

I am trying to do the first stage manual update to RBS50-V2.2.1.212, but when I hit upload it spins for a while, then returns:

This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product.

 

Is there another interim update I need to install first?

  • Try v2.0.0.74 first on the RBS...


    MGScott wrote:

    Finally getting back to this.

    Okay, so I log into the satellite (IP easy to guess, since currently only 3 nodes).

    Select Firmware update and browse to "RBS50-V2.2.1.212.img".

    I get the following message, "Please select correct configuration file".


     

15 Replies

  • Retired_Member's avatar
    Retired_Member

    Why do you want to update?

     

    problems with your system?

    • MGScott's avatar
      MGScott
      Tutor

      Factory-installed firmware V1.1.0.16 lacking features.

      • Retired_Member's avatar
        Retired_Member

        MGScott wrote:

        Factory-installed firmware V1.1.0.16 lacking features.


        why not let NG figure that out and push the next update you need?

  • You are correct that the Release Notes state that versions up to 2.1.2.210 require updating to 2.1.2.210 first.  That was because back in 2016 when the Orbi was designed, nobody though the firmware file would grow as large as it did, and there was a "maximum file size" hard coded into the firmware update process.  2.1.2.212 was released specifially for the purpose of increasing that file size limit.

     

    Are you trying to update by connecting to the router "Firmware Update" web page or connecting to the satellite "Firmware Update"?

    • MGScott's avatar
      MGScott
      Tutor

      I am logged into the web interface on the router. 

      Browse to the unzipped .img file for  the satelite  and click upload.