Hello guys,So basically the first few days the Orbi system worked just fine. But now I'm losing the connection every 1/2 hrs. I'm connected via Lan-Cable to my PS4. I don't know if it has something to do with my issue but when I was only using the laptop and my iPhone everything worked fine. I did not change any settings etc. Once I lose connection the router is pulsing white and sometimes it's just solid white. Then it turns blue and everything works again. Any ideas how I could solve this? I don't want my router to lose connection. Especially when I'm playing online games.

I have the same issues, where the connection drop 10 times af day.When is the new firmware expected?

Made an account just to reply to this topic. I got an orbi near the end of December. Things worked great until about Febuary. Every device was losing the internet conection: Sometimes it wouls come back online, other times I would need to reboot the modem and router. About two weeks ago, this began happening every day and I would need to reboot the modem and router. Finally, yesterday, my connection was slower than dirt. Hooked up my old router, a DLINK --- and tada! Internet is working great again. Sure seems like ORBI is having problems across the board.

I have the same issue, on both IOS and Android devices. Updated to the latest firmware doesn't seems to fix the problem. Still getting signal drop and reconnect every few minutes.

Nothing changed. Tried everything. Can I turn off auto-firmware-update. I never had that issue, if it lasts for more than one week I'll return it.

Having same problems since firmware update. I got this system to end these kind of problems. I've reset the system and all my devices and still happening. I have no other routers in the house that could be causing conflict. If not resolved soon, I'll be returning to Costco. Everything was great for 2 months until this firmware which is only different thing.

Losing Wireless Connectivity | NETGEAR Communities

12 Replies

JQNX
Tutor
Jun 02, 2017
Well, after testing it a few more weeks I'm so done with the Orbi system. Getting disconnects hourly.
Router is on AP mode. PS4 connected to the satellite via Lan-Cable. I really do not know what to change anymore. Not even the static ip works. Called the support and they told me to wait and see what happens. Well... This is getting ridiculous.
- Thorborg
  Guide
  Jun 05, 2017
  The latest update solved it for me, I'm 100 % happy now :-)
  
  Cheers
  Martin
  - JQNX
    Tutor
    Jul 27, 2017
    It worked for me a few days but that time I only used the Orbi as Router without the satellite. Today the disconnects are back and I don't know what to do, probably getting rid of it anyways.
lekw310388
Star
Mar 16, 2017
I have the same issue, on both IOS and Android devices. Updated to the latest firmware doesn't seems to fix the problem. Still getting signal drop and reconnect every few minutes.
BradJordan
Initiate
Mar 15, 2017
Having same problems since firmware update. I got this system to end these kind of problems. I've reset the system and all my devices and still happening. I have no other routers in the house that could be causing conflict. If not resolved soon, I'll be returning to Costco. Everything was great for 2 months until this firmware which is only different thing.
Streak2
Master
Mar 07, 2017
I would try and do a reset by holding in the reset button on the router until the green light flashes and then releasing it.
- JQNX
  Tutor
  Mar 12, 2017
  Nothing changed. Tried everything. Can I turn off auto-firmware-update. I never had that issue, if it lasts for more than one week I'll return it.
  - DarrenM
    Sr. NETGEAR Moderator
    Mar 16, 2017
    The engineers are working on the disconnect issues and the latest firmware did not have these fixes in it.
    
    DarrenM

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Losing Wireless Connectivity