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lw187's avatar
lw187
Guide
Mar 14, 2018

Mac OS and iOS Connectivity is Atrocious, HELP!

Hello all, long time lurker. Finally throwing in the towel on resolving this myself and looking for advice on my issues. ios and OS devices lose connectivity. ALL. THE. TIME. The device in question will show full connectivity, but will not have internet access of any kind. The situation is usually resolved on its own in time, but the reliability of the network is atrocious. 

 

Family uses: iphone X (2), ipad pro (2), imac (late 2009), and macbook pro (early 2017). All on newest OS. 

 

RBR50 set to AP mode. Hard wired to Verizon Fios router (which is not broadcasting its own SSIDs). The three satellites are all placed throughtout home and all have GOOD back haul status. They are not daisy chained. All devices on 2.1.2.18. 

 

My setings are as follows:

 

2.4GHz Channel set to AUTO

5.0 set to 48. 

WPA2-PSK [AES]

Guest Network Disabled

NPT Set to "Use defualt NETGEAR NTP"

2.4 GHz: Enable SSID, Enable 20/40, Enable WMM, Preamble Automatic, Transmit Power 100%

5.0 GHz: Enable SSID, Enable WMM, Preamble Automatic, Transmit Power 100%

Daisy Chain OFF

Implicit Beamforming OFF

MU-MIMO OFF

Fast Roaming OFF

Use a Dynamic DNS Service NO

Static Routes NONE

 

 

 

23 Replies

  • Greetings

    When the problem happens are you able to access the Orbi web page or the Verizon router ?
  • There is no Orbi systemic problem I know of.  I have no issues with Apple devices on iPhone 5 and 7+, iPad air, and two MacBook Pros.

     

    The only issue with your settings is you should change 2.4 GHz channels to use either 1, 6, or 11.  Don't use auto.

    I have beamforming and MU-MIMO both set to On.

    I have daisy-chain ON, but only one satellite.

     

    Other than that, I would also go into your Apple devices and tell them to forget the Orbi WiFi network, then add the Orbi network back in.

     

  • Whats the Mfr and model of the ISP modem? Built in router by chance? 

     

     

    My setings are as follows:

    2.4GHz Channel set to Auto

    5.0 set to 48.

    WPA2-PSK [AES]

    Guest Network Disabled

    NPT Set to "Use defualt NETGEAR NTP"

    2.4 GHz: Enable SSID, Enable 20/40, Enable WMM, Preamble Automatic, Transmit Power 100%

    5.0 GHz: Enable SSID, Enable WMM, Preamble Automatic, Transmit Power 100%

    Implicit Beamforming ON

    MU-MIMO OFF

     

    Iphones, ipad, Mac Book Pro 2008, Imac 2009, Mac Mini 2012 and all other items working well for me. 

     


    lw187wrote:

    Hello all, long time lurker. Finally throwing in the towel on resolving this myself and looking for advice on my issues. ios and OS devices lose connectivity. ALL. THE. TIME. The device in question will show full connectivity, but will not have internet access of any kind. The situation is usually resolved on its own in time, but the reliability of the network is atrocious. 

     

    Family uses: iphone X (2), ipad pro (2), imac (late 2009), and macbook pro (early 2017). All on newest OS. 

     

    RBR50 set to AP mode. Hard wired to Verizon Fios router (which is not broadcasting its own SSIDs). The three satellites are all placed throughtout home and all have GOOD back haul status. They are not daisy chained. All devices on 2.1.2.18. 

     

    My setings are as follows:

     

    2.4GHz Channel set to AUTO

    5.0 set to 48. 

    WPA2-PSK [AES]

    Guest Network Disabled

    NPT Set to "Use defualt NETGEAR NTP"

    2.4 GHz: Enable SSID, Enable 20/40, Enable WMM, Preamble Automatic, Transmit Power 100%

    5.0 GHz: Enable SSID, Enable WMM, Preamble Automatic, Transmit Power 100%

    Daisy Chain OFF

    Implicit Beamforming OFF

    MU-MIMO OFF

    Fast Roaming OFF

    Use a Dynamic DNS Service NO

    Static Routes NONE

     

     

     


     

    • lw187's avatar
      lw187
      Guide

      thanks for the feedback all. 

       

      i'll try beamforming again. 

       

      and fyi, i used wiring in my home to set up an ethernet backhaul. 

       

      so verizon router to orbi router (AP mode) then direct connection to each satellite using cat5e wired through home. 

      • st_shaw's avatar
        st_shaw
        Master

        I'm not using Ethernet backhaul on my system.

         

        NETGEAR acknowledged issues with v2.1.2.18 and is wokring on a fix.  If none of the suggestions help, you might need to downgrade to v2.0 and revert to wireless backhaul until a fix is released.

  • I think all orbi's are slowly crapping out due to bad frimware your not alone. I switch to back to the 1.4 it worked great for a week. Now its dropping every other day to a few hours ..  I have noticed that after you reflash it will work great for a few days but then everything goes bad.

  • verizon g1100 is a gateway router with wifi. Be sure to disable any wifi on this modem/router combo unit if your using the Orbi as the main host router in router mode. IF the modem doesn't support bridging, then use the modems DMZ for the IP address the Orbi router gets from the modem. This will help with double NAT condition. Or use the Orbi in AP mode if you want to use the Modem as the main host router.

     

     

     

    • lw187's avatar
      lw187
      Guide

      thanks for the tips. 

       

      verizon unit set to bridge mode, wifi disabled on both bands on the unit.

       

      orbi unit set to ap