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Forum Discussion

wilderw's avatar
wilderw
Guide
Dec 03, 2016

Must an Orbi system be manually synced following any power outage

Power cycling either the router or satellite leaves the satellite in a constant blinking state (slow white pulse on top circle) until I manually hit the sync button on router then satellite.

 

Is this per design? If so, will this be corrected in a future firmware release?

 

If relevant - I am operating the Orbi in AP mode only.

 

Bill

 

15 Replies

  • I haven't had to manually sync my Orbi base or satellite after a power outage or rebooting.  I did notice that my satellite was flashing white but it recovered itself automatically.  Did you wait at least 10-15 minutes to see if it rejoins automatically?

    • wilderw's avatar
      wilderw
      Guide

      I waited a significant period of time (which to my thinking should not require more than a minute or two at most) but I will try a 10-15 minute wait to see if that makes a difference. A 10-minute sync to establish backhaul does seem slow to me.

       

      I did forget to mention in my original posting, I am at latest firmware on router and satellite.

       

      Bill

      • Kdragan's avatar
        Kdragan
        Initiate

        I'm amazed how the forum's response to issues seems to be "that hasnt happened to me, so it must not be an issue...".  Wilderw....yes i have the exact same issue (a fatal flaw in the product).

  • I have same issue anytime the power blips my orbi router and first satellite connect within a few minutes. My second satellite will flash white for hours if I don't manually sync. I have even placed the satellite next to the router and moved it to other locations with no obstructions with no change. I had the issue on 1.4 and 1.5 firmware.
  • Also unplugged the "good satellite" to see if it was a issue adding a second satellite and did a reset and "bad" satellite still won't connect.
    • Butch1326's avatar
      Butch1326
      Star

      I hooked up a UPS device to the satellite because of the manual sync issue after power outages.  I can also confirm this is an issue.  I am running Orbi in AP mode.