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Forum Discussion
Solved
Netflix and Prime will not connect
Cannot connect to Netflix and Amazon Prime movies
Reset router and satelite, still having issues
Not an expert, only follow what is in instructions
Need help,
- I fixed it by using web browser to manage. It automatically prompted me that it will change up to 10.0.0.1
I also fixed timezones problem it was on Lima Peru time. Fixed to my timezones.
Everything works.
It was blocking http sites international ones and no apple appbdownload or Amazon.
This started when I changed my Verizon modem and I now realized when I did I hadn't fix the setting on Verizon router like I did when I first set up orbi. But now orbi does it for you.
14 Replies
More description will help. For example, connect "how"? Using PC? Smart TV? Tivo box? To the main web site?
When connecting to the Orbi Device the Problem is with the Smart TV (Sony) and the Apple phone
- Smart TV shows Wifi with No Internet, or slow speeds when it does show connected and program will not connect both Netflix and Prime, Orbi shows connected on TV but Netflix and Prime say no Internet connection
- Apple Phone connects but when selecting links within emails I get 404 Error and links will not load
It has been working fine for about a year, then I have to reinstall because system went down, since then I have had noting but problems
This is very strange. Is Access Control turned on? (on the Advanced Tab->Security->Access Control) When a device is "Blocked", it is actually allowed to connect, but then is not allowed to do anything. There are several threads on the forum about Orbi's blocking devices when they should not.
What is the Mfr and model# of the ISP modem the NG router is connected too?
It was provied by AT&T U-verse
Model number 5268AC-FXN
Pace may be the manufacturer
Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Mdoherty770 wrote:It was provied by AT&T U-verse
Model number 5268AC-FXN
Pace may be the manufacturer
