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Forum Discussion
Orbi and New Nest Hello
Just replaced Ring Pro doorbell with Nest Hello doorbell. Then found out it's not compatible with most of the Orbi products! Why won't Orbi work with Nest and is there an immediate fix coming our way or do I toss out the Orbi system??? Thanks!
12 Replies
For all the bad things I have to say about the Orbi, I can definitely say that I have 5 Nest cameras attached to it with no issues whatsoever. I have 3 exterior Nest Outdoors and 2 Internal NestCameras. Everything seems to be running smoothly and happily (outside of the Orbi itself crashing on a daily/weekly basis and generally crapping the bed after each firmware update).
You will need to contact the NEST Mfr to see if they are aware of some of there products not working with the Orbi system. Its there job to update and develop there products and test and find issues and if there is a collaboration, then they and NG can work together to fix issues.
I have 2 NEST controllers and they work find with my system.
Try disabling Beamforming, MIMO, Daisy Chain and Fast Roaming and test with your devices.
Contact the MFr of the device and ask for additional help and info.
Thanks for your suggestions. Apparenly the new Nest Hello and several of the Nest Cameras so not work well with mesh wifi systems and Orbi is one of them. I've talked to very senior tech support at Nest and they seem to be looking to Netgear for a fix. I hope they colloborate and get this fixed for the long haul.
The suggested fix does not repair the issue with Nest Hello but may with some fo the other products. Thanks again!
At least it's known to them and I'm sure they will work with NG to get it fixed.
Good Luck.
- I have and the best hello working with the Orbi system. Connected just fine (from what I can tell) system is RBR50 and RBS50. Firmware 2.1.2.18. MIMO off and beamforming off.
Factory reset the hello and give it another try with those two settings off. I had to power cycle the satellite and do a factory reset of the hello during my install due to some initial setup issues because the breaker I had off for installation killed power to the RBR50.
It’s been about a week now working fineHad no issues with any Nest Products, including the Nest Hello, prior to updating Firmware to V2.1.4.16. Nest Hello is now having issues. Attempting to downgrade to Firmware V2.1.2.18 to see if it helps. I wish I noted what my previous Firmware was prior to updating.
Downgraded to V2.1.2.18. Factory Reset Nest Hello and now Nest Hello can't even establish a Wi-Fi Connection.
