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DSC829's avatar
DSC829
Aspirant
Mar 10, 2021
Solved

Orbi RBR-50 - unstable connection and slow speeds

I have an RBR 50 and 2 RBS50 satellites and 1 RBS50Y outside. The router is  connected through a Gigaclear router in bridge mode through a Vigor Draytek firewall. 1 RBS50 is connected via Ethernet (not through a switch) and the other daisy chains to the first. The router is then connected via Ethernet to a switch which links to an AV rack and home automation system. The RBS50Y links directly to the router via 5GHZ. Internet speeds into the house is 300Mbs and testing the speed on the Orbi app is at that speed (speed goes down a bit when testing on Speedtest depending on which satellite the device is connected to). This has all been working absolutely fine....

 

The WiFi signal at both the router and the satellites has suddenly become intermittent (generally fine on the RBS50Y). Have tried various resets and reboots but to no avail. When the WiFi is broadcasting the max speed is about 50Mbs. 

 

I have checked firmware and the router is on 2.7.2.104. The RBS50s are on V2.5.2.4 and the RBS50Y on V2.3.5.32. I have tried updating the satellites but in the online update box it just says all the satellites are "waiting for connection". Have tried the manual updates but it doesn't show any of the satellites in the table to select in order to update the firmware. Don't know if it is the firmware that is causing the issues but can't be helping. Any ideas gratefully appreciated....

  • So in the end i did another factory reset, rolled them all back in the firmware and then did the updates again and reconnected all the satellites one a time. After a lot of playing around it seems to have stabilised but we'll see.

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