Hi I have RBR50 and 2 x Satellites. I also have Virgin Media Superhub 3, set in 'Modem mode'. Modem is on static 192.168.0.1 (Unable to change ISP set) Satellites are connect via ethernet. Backhauls come from connections connected via my Cisco SG200-50P Poe Switch, the Virgin superhub in modem mode is connected directly to the RBR50 as normal. RBR50 is connected directly to the Cisco PoE in the loft. I am having intermittent loss of connectivity on the sats, or poor wi-fi signal (Sats go amber) Sat 1 is located dapprox 30ft from RBR50 on ground floor. Sat 2 is located approx 40ft from RBR50 on first floor. I have not done any fancy set up on the Cisco PoE, just plugged everything in. Can anyone advise any fsult finding I can do to trace the issue please? I have approx 50 devices wired/wireless on the network. Down speed is usually 180mbps. Thanks in advance. Regards Rik

If this is your switch your using, I believe this maybe a managed switch: https://www.cisco.com/c/en/us/support/switches/sg200-50p-50-port-gigabit-poe-smart-switch/model.html if so, see if you can find the IGMP proctols with in it's management page. Disable ALL IGMP procols on the switch. Others have reported having problems with Orbi systems and Managed switches. Seem that IGMP protocols maybe the culprit: https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1553749/highlight/true#M30673https://community.netgear.com/t5/Orbi/Using-Router-Configured-as-Access-Point-Cannot-see-Satellites-in/m-p/1612052/highlight/true#M37974https://community.netgear.com/t5/Orbi/Orbi-Ethernet-Backhaul-with-Managed-Switches/m-p/1613897#M38123 I use non managed switches and have had not problems connecting my satellite via wired back haul.

Yes, it's amanaged switch, I will check the settings and disable if any are active and come back with the result. Many thanks.

RikParr73 wrote: I have approx 50 devices wired/wireless on the network. Down speed is usually 180mbps. What wired devices do you have connected to the router/satellites? Please check this https://community.netgear.com/t5/Orbi/quot-Wifi-Disconnection-quot-issues-are-still-in-2-2-1-210/m-p/1648667#M42790

Let us know how it goes... RikParr73 wrote: Yes, it's amanaged switch, I will check the settings and disable if any are active and come back with the result. Many thanks.

Orbi RBR50 - Poor Ethernet Backhaul on Satellites

23 Replies

FURRYe38
Guru
Oct 12, 2018
If this is your switch your using, I believe this maybe a managed switch:

https://www.cisco.com/c/en/us/support/switches/sg200-50p-50-port-gigabit-poe-smart-switch/model.html

if so, see if you can find the IGMP proctols with in it's management page. Disable ALL IGMP procols on the switch. Others have reported having problems with Orbi systems and Managed switches. Seem that IGMP protocols maybe the culprit:

https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1553749/highlight/true#M30673
https://community.netgear.com/t5/Orbi/Using-Router-Configured-as-Access-Point-Cannot-see-Satellites-in/m-p/1612052/highlight/true#M37974
https://community.netgear.com/t5/Orbi/Orbi-Ethernet-Backhaul-with-Managed-Switches/m-p/1613897#M38123

I use non managed switches and have had not problems connecting my satellite via wired back haul.
- RikParr73
  Aspirant
  Oct 12, 2018
  Yes, it's amanaged switch, I will check the settings and disable if any are active and come back with the result. Many thanks.
  - FURRYe38
    Guru
    Oct 12, 2018
    :smileywink:
ekhalil
Master
Oct 13, 2018
RikParr73 wrote:

I have approx 50 devices wired/wireless on the network. Down speed is usually 180mbps.

What wired devices do you have connected to the router/satellites?

Please check this https://community.netgear.com/t5/Orbi/quot-Wifi-Disconnection-quot-issues-are-still-in-2-2-1-210/m-p/1648667#M42790

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Orbi RBR50 - Poor Ethernet Backhaul on Satellites