Orbi RBR50 v2 mesh system with 2 satellites Firmware Version V2.3.5.30 I just upgraded to Spectrum Lightning Hi Speed Internet with 940.95 mbps Down and 41.60 mbps up measured today by Spectrum technician ( I called them back out after working on this issue for 3 days). My issue is the Orbi App Speed Test will not recognize the 940 Mbps down from the cable modem as it consistently measures at approx. 500mbps down and 40mbps up. As mentioned, I thought it an issue with Spectrum service or modem, but I have eliminated that as an issue....Is there a "limiter" setting on the Orbi that you have to change to allow higher speeds? I am relatively new to this so any help is appreciated. Thank you.

The built in speedtest app isn't the best. half the time it picks the wrong server to test off. Also, make sure you test with several sites because not all speedtest sites or even the server on those sites can saturate gigabit. try speedtest.net, dslreports.com, fast.comAlso, make sure the device you test on is hardwired into the orbi. I have that same orbi and its can hit gigabit speeds. Btw, the orbi isn't on the current firmwre. 2.5.1.16 is the current orbi rbr50 firmware.

Armor, Circle apps enabled? What happens if you directly connect your wired PC to the modem? Speeds good here?

Once you get it updated, try a facotry reset. Then during the re-install leave traffic monitoring, access control, qos, parental controls, armor all deactivated. Bacially, once its reset, setup your wireless and internet connection and test it. You can also hardwire into the modem to ensure you're getting full speeds.

You can find most current FW code here:https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-2-5-1-16-Update/m-p/1897955/highlight/true#I always look at NGs support site for updated information on FW updates. Ok, Glad you get to spec speeds at the modem. Try the update, factory reset the RBR and walk thru the setup wizard. Do no enable Access Controls, Armor, Circle or Traffic meter. Go right in and speed test with Ooklas installable speed test app. pmprather wrote:So parts to update. 1. The app says the firmware is up to date and upon looking up on google, as you already mentioned, no it's not...so I need to solve for that. 2. Plugged in my laptop directly to spectrum modem and got 900 down....so it is definitely at the Orbi... More to come after I figure our the firmware issue

Orbi RBR50 ac 3000 is limiting 1GB downstream from Spectrum router to 500mbps in Orbi App Speed Test

10 Replies

plemans
Guru - Experienced User
May 14, 2020
The built in speedtest app isn't the best. half the time it picks the wrong server to test off.
Also, make sure you test with several sites because not all speedtest sites or even the server on those sites can saturate gigabit.
try speedtest.net, dslreports.com, fast.com
Also, make sure the device you test on is hardwired into the orbi.
I have that same orbi and its can hit gigabit speeds.

Btw, the orbi isn't on the current firmwre. 2.5.1.16 is the current orbi rbr50 firmware.
- plemans
  Guru - Experienced User
  May 14, 2020
  and what modem are you using?
  - pmprather
    Aspirant
    May 14, 2020
    Using the Spectrum "No Brand Listed" modem model # E31T2V1
    
    I believe it is the newer one with the Broadcom chip, as there appeared to be 4 manufacturers of it
- pmprather
  Aspirant
  May 14, 2020
  Thank you very much for the time to answer. I have also run speedtest.net as well as spectrums speedtest, hardwired out of the Orbi to my dell laptop. the results were similar to the Orbi app with approx 490 down and 40 up.
  
  The unusual part is that the technician on his plug in device was able to pull full speeds hardwired out of the Orbi over ethernet.
  
  I will look to update the firmware, that could be the issue?
  - Jetdrive
    Luminary
    May 14, 2020
    If the tech was able to plug in his laptop and get good speeds but your laptop does not it would point to your laptop as the bottleneck. Try another computer and/or make sure your laptop is up-to-date with drivers and OS updates.
    
    Quote: "The unusual part is that the technician on his plug in device was able to pull full speeds hardwired out of the Orbi over ethernet."
    
    Also I would suggest you not use browser based speedtests. Download a dedicated speedtest app and run that.

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Orbi RBR50 ac 3000 is limiting 1GB downstream from Spectrum router to 500mbps in Orbi App Speed Test