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Forum Discussion
Orbi RBR50 Dropping Internet Connection Regularly
I have an Orbi RBR50 and RBS50 connected via wireless backhaul. They have been working perfectly for a year. For the past two weeks, the router has been dropping the Internet connection regularly, ...
Ok, just making sure if yoru modem was stand alone or was a combo unit.
wireless radio distance is not a fatal flaw, signal travel just depends on building materials and range that the wifi radios can do. Its a nature of wireless radio. it can only do so much. With in 40 feet should be good. Mines at 40 feet and works well.
Other issues maybe other near by wifi sources, maybe a device you have that out puts it's own wifi radio signals which can cause interferences.
Yes, suggestions mentioned have worked for others.
Full management in mobile apps has never been full featured. It's mostly basic. Any advanced management of features needs to be done at the routers web page. I never seen many other router mfr use full on mobile apps to manage there routers. Just basic things. You can enable Remote Management and use the IP address listed there after it's enabled to log into the routers web page from remote locations.
I had the same painful issue, with the connection dropping every hour or so... Obviously I tried resetting the router, I tried all the different setting combinations, I even blamed it on my ISP, until one day I decided to downgrade the firmware to the previous release 2.1.4.10, and since then... no more pain!!!!
2.1.4.16 is bugged like hell. everyone is experiencing problems, I don't understand why Netgear is taking so long to come up with a fix.
So my suggestion is: go to orbilogin.com and downgrade your firmware to 2.1.4.10.
My feedback.
2.1.4.16 is bugged like hell. everyone is experiencing problems, I don't understand why Netgear is taking so long to come up with a fix.
So my suggestion is: go to orbilogin.com and downgrade your firmware to 2.1.4.10.
My feedback.
I'm happy for you.
I solved the problem by switching to Eero,
when you upgraded to v.16, did you apply the FW and continue or did you factory reset the Orbi router and satellites and set up from scratch? Others have mentioned that they saw problems after upgrading to v.16 however doing a factory reset and set up from scratch solve there problems after the update:
https://community.netgear.com/t5/Orbi/RBK40-Download-Speed-Slows-Down-After-5-Days/m-p/1643475/highlight/true#M41776
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1548414/highlight/true#M27868
https://community.netgear.com/t5/Orbi/speed-slows-down-Orbi/m-p/1551822/highlight/true#M28289
https://community.netgear.com/t5/Orbi/Is-2-1-3-4-in-auto-update/m-p/1553979/highlight/true#M28616
https://community.netgear.com/t5/Orbi/Orbi-Satellite-RBS50-Not-Connecting-via-Ethernet/m-p/1556692/highlight/false#M28949
Tatooo wrote:
I had the same painful issue, with the connection dropping every hour or so... Obviously I tried resetting the router, I tried all the different setting combinations, I even blamed it on my ISP, until one day I decided to downgrade the firmware to the previous release 2.1.4.10, and since then... no more pain!!!!
2.1.4.16 is bugged like hell. everyone is experiencing problems, I don't understand why Netgear is taking so long to come up with a fix.
So my suggestion is: go to orbilogin.com and downgrade your firmware to 2.1.4.10.
My feedback.first time around it was a direct update, with no reset, just because in the past year and a half I was lucky enough to never encounter any trouble, so I figured it would go smoothly this time too.
But it didnät, so I tried with a factory reset, like several times actually. I even ended up using the router alone with no satellites, just to see if the satellites were the cause of all my troubles, like a faulty satellite or whatever. But evidently it wasn't the case because it kept losing connection every now and then.
So after trying all the different settings with no luck, and after half a dozen factory resets I decided to downgrade to 2.1.4.10, and that did the trick. Not a single connection drop in 10 days!
Ok, good to know. Wondering if there is a FW to HW problem. Seen some with older Orbi HW exhibit more problems then with Orbi HW from newer stock.
You might try the new beta and see if your so inclined. Someone said it appeared in there FW udpate list in the UI. Some are saying the new beta is working much better then v.16. https://community.netgear.com/t5/Orbi/Looking-for-a-select-group-of-Orbi-Community-members-that-are/td-p/1624103/jump-to/first-unread-message
Tatooo wrote:
first time around it was a direct update, with no reset, just because in the past year and a half I was lucky enough to never encounter any trouble, so I figured it would go smoothly this time too.
But it didnät, so I tried with a factory reset, like several times actually. I even ended up using the router alone with no satellites, just to see if the satellites were the cause of all my troubles, like a faulty satellite or whatever. But evidently it wasn't the case because it kept losing connection every now and then.
So after trying all the different settings with no luck, and after half a dozen factory resets I decided to downgrade to 2.1.4.10, and that did the trick. Not a single connection drop in 10 days!
- Exactly!