Hello, I have been using Orbi for quite a while. When using a wired network and based on my Internet link I am able to get a great download speed (230Mbps) however when I connect using my iPhone 7, I can only get 6 to 10Mbps. I wonder if there is something I need to do to get the best speed on Wifi, I think this is too slow. My setup is the following:2.4GHz: Auto5Ghz: 4820/40 MHz Coexistence EnabledVMM settings (disabled for both 2.4 and 5 Ghz)CTS/RTS Threshold 2347 on both, 2.4 and 5 Ghz)Implicit Beamforming enabledMU-MIMO disabled. Thanks for your help!Juan Carlos

Hello Juan Is it only the Iphone getting the slow wireless speeds or any wireless device? DarrenM

Hi, thanks for your answer. I tested two iphones and 2 android tablets and they all can only do between 6 to 10 Mbps, while a wired connection can do up to 220Mbps. RegardsJuan Carlos

Hello jcalarcon01 Try to disable the 20/40 MHz or enable mumimo or both on or off. DarrenM

Hello, thanks for the suggestion, I tried to disable both and enable both. When both are disabled the speedtest shows a slight improvement to 14 Mbps, but still not what I would expect.When both are enabled speedtest shows 7 Mbps. I also noticed that a dropcam and a nest thermostat keep being disconnected, even though the devices are a few feet away from the router. I am thinking that the router may have some sort of failure. What do you suggest would be the next step? Thanks for your help on this matter. Juan Carlos

Send me a PM with your name,email and phone number I want to get you in contact with support to work on the issue. DarrenM

ORBI wifi very slow | NETGEAR Communities

11 Replies

DarrenM
Sr. NETGEAR Moderator
Aug 15, 2017
Hello Juan

Is it only the Iphone getting the slow wireless speeds or any wireless device?

DarrenM
- jcalarcon01
  Aspirant
  Aug 15, 2017
  Hi, thanks for your answer. I tested two iphones and 2 android tablets and they all can only do between 6 to 10 Mbps, while a wired connection can do up to 220Mbps.
  
  Regards
  Juan Carlos
  - DarrenM
    Sr. NETGEAR Moderator
    Aug 17, 2017
    Hello jcalarcon01
    
    Try to disable the 20/40 MHz or enable mumimo or both on or off.
    
    DarrenM
sirdilbert
Aspirant
Jan 09, 2018
I am also recieving slow wifi speeds on the 2.4 or 5 Ghz band. Example, I have a comcast wifi enabled modem that sits right next to my orbi rbr50. Standing in the same room, my DL speeds on wifi 5 ghz on the comcast modem avg 246 Mb per second. I switch to the Orbi, and the speed avd on 5 ghz wifi is 14 Mb per second. I have tried a laptop(Windows), Apple Phone, and Android phone. I have verified on the router all devices were connected on the 5 Ghz band. This has been an issue through several firmware revisions as I have had the router sinve Dec 2016 and have updated regularly. I am currently on the 2.1.2.10 beta. I have tried disabling comcast wifi as well as ensured QOS is off and that MIMU, Beamforming, and fast roaming are all checked. My upload speeds are consistent between the comcast modem vs the orbi router. I have reset to factory, tried old firmware and beta firmware and current firmware. Even if I connect to the satellite the speeds are consistently slow as with the router (14 DL). Anything else I could try would be greatly appreciated, as I feel with the modem performing as expected this would be a setting or something with Orbi router.
- sirdilbert
  Aspirant
  Jan 22, 2018
  Firmware 2.1.2.18 has seemed to correct the issue. Sppedtests now show only slight drop off from wired vs wireless connection. Thank you.
linkwrt
Guide
Jan 23, 2018
jcalarcon01 wrote:
Hello,

I have been using Orbi for quite a while. When using a wired network and based on my Internet link I am able to get a great download speed (230Mbps) however when I connect using my iPhone 7, I can only get 6 to 10Mbps. I wonder if there is something I need to do to get the best speed on Wifi, I think this is too slow.

My setup is the following:
2.4GHz: Auto
5Ghz: 48
20/40 MHz Coexistence Enabled
VMM settings (disabled for both 2.4 and 5 Ghz)
CTS/RTS Threshold 2347 on both, 2.4 and 5 Ghz)
Implicit Beamforming enabled
MU-MIMO disabled.

Thanks for your help!
Juan Carlos

5GHZ - to 36 or auto
20/40 MHz Coexistence - set to 40mhz or let default
Implicit Beamforming disabled
linkwrt
Guide
Jan 23, 2018
jcalarcon01 wrote:
Hello,

I have been using Orbi for quite a while. When using a wired network and based on my Internet link I am able to get a great download speed (230Mbps) however when I connect using my iPhone 7, I can only get 6 to 10Mbps. I wonder if there is something I need to do to get the best speed on Wifi, I think this is too slow.

My setup is the following:
2.4GHz: Auto
5Ghz: 48
20/40 MHz Coexistence Enabled
VMM settings (disabled for both 2.4 and 5 Ghz)
CTS/RTS Threshold 2347 on both, 2.4 and 5 Ghz)
Implicit Beamforming enabled
MU-MIMO disabled.

Thanks for your help!
Juan Carlos

Maybe this helps you:

Name (SSID)   yourname
Region   United States
Channel   36(P)+40+44+48
Mode   Up to 866.7 Mbps
2.4Ghz channel auto
5Ghz channel 36
WPA2-PSK [AES]
WMM enabled
20/40 Mhz Coexistence enabled
CTS/RTS 2347
Preamble automatic
Enable Daisy... checked
Beamforming -- enabled
MU-MIMO -enable

For me , this is working.

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ORBI wifi very slow