I Constantly keep having to reboot my orbi router 9pm every night. Since it seems to lose internet connection. How can I fix this? Hope someone can help me

You'll have to tell people a bit more. How do you know that the router loses the Internet and not stuff connected to it? Is this wifi connections? Wired things? What about the modem in front of this router? What firmware version do you have on the device? A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

All of my devices connected to satellites wired or wireless lose connection. I have firmware 2.3.1.44 just updated last week. Had the same issue with the old firmware as well. My cable modem has all solid lights

Some users with cable modems have better operation of the Orbi configured in AP mode. The switch is accessible via the web management console. http://orbilogin.net/

What is the different between router and access point. Will the speed be different?

Nyirishman1877 wrote:What is the different between router and access point. Router mode means that the Orbi does the router bit, handing out addresses for things on the network, for example. Access point mode hands this task to your modem/router, leaving the Orbi to handle wifi. Nyirishman1877 wrote:Will the speed be different? No.

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18 Replies

michaelkenward
Guru - Experienced User
Apr 25, 2019
You'll have to tell people a bit more.

How do you know that the router loses the Internet and not stuff connected to it?

Is this wifi connections? Wired things?

What about the modem in front of this router?

What firmware version do you have on the device?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
- Nyirishman1877
  Aspirant
  Apr 25, 2019
  All of my devices connected to satellites wired or wireless lose connection. I have firmware 2.3.1.44 just updated last week. Had the same issue with the old firmware as well. My cable modem has all solid lights
  - gr8sho
    Virtuoso
    Apr 25, 2019
    Some users with cable modems have better operation of the Orbi configured in AP mode. The switch is accessible via the web management console. http://orbilogin.net/
FURRYe38
Guru - Experienced User
Apr 25, 2019
FYI, been seeing others with Orbi problems and Arris TM1602 modems. Seen odd isses with these touchstone modems. If you can't seem to get stable operation with the Orbi and this modem, you might change out this modem for a NG CM1000/1100 or Arris 6183/8200 or Motorola MB7420/8600. 2 cents.
tripletdaddy
Aspirant
Jun 06, 2019
My orbi rbr50 with v2.3.1.60 is losing internet every night ~10:00 PM. I can do dns lookups on the router and I can do dns lookups against external i.e. 8.8.8.8 just fine. The orbi just won't let traffic through. I rebooted it, nothing. Thing just starts working again 20 minutes later. The logs seems useless. Am I missing something? I don't see any usefull logging anywhere. Ugh. Any advice is appreciated.
- CrimpOn
  Guru - Experienced User
  Jun 06, 2019
  Might be useful to check that there are no "Service Blocks" enabled and double check the "Schedule". Advanced Tab->Security->Block Services (and Schedule). Since you have access to the admin web interface, also verify that the Home screen shows an internet connection.
  
  I agree completely that if actual internet service was dropping (a) it should show up in the logs, and (b) it would not be possible to do a dns query.
  - tripletdaddy
    Aspirant
    Jun 06, 2019
    Thanks. No service blocks. No scheduled anything. Home screen shows all green. I can even do a speedtest!?! Something screwy with this router. Quite frustrating with zero visibility into anything. Would be nice to see firmware update, or DoS message, or anything. Ugh.

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