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Forum Discussion

statman66's avatar
May 30, 2018
Solved

P/W Reset Questions

Q1:  What is the name of your first Netgear product?  Is this a trick question?  I'm sure it was not a question selected by me.  Is the anser on my router somewhere?

  • There is no login needed after the factory reset. The set up wizard starts here immediately.

     

22 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    This would have been set up in the initial setup wizard when you first set up the router. You can use this question or pick from a list of questions. If you don't know what you gave for an answer then you'll need to walk thru the set up wizard again. Factory reset and set up from scratch.

     

     

     

    • statman66's avatar
      statman66
      Tutor

      But if I don't know my ID and P/W (and "admin" and "password" don't work), how do I start from scratch?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Hold down the reset button in back of the router untill the top led changes to yellowish color, then let go. Top led will blink white, then slow blink white. Log in and you'll see the set up wizard. Walk thru this.

         

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    There is no login needed after the factory reset. The set up wizard starts here immediately.

     

    • statman66's avatar
      statman66
      Tutor

      Did all this and now refuses to go to the orbilogin.net or com site.  Takes me to netgear site.  Am trying to clear Chrome, but doesn't want to clear.  Help!

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Disconnect the WAN cable from the wan port on the Router. Then try 192.168.1.1 after a factory reset. Try IE11 or FF browser.