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efouquet's avatar
efouquet
Aspirant
Dec 27, 2020
Solved

RBR40 cannot upgrade to firmware V2.6.1.36

Today I got an email telling me an update is available.
I tried the manual update method and that fails with an Internal Sever Error (500 error) in the browser.
Here's my current setup as far as firmware versions are concerened:

I noticed that V2.5.1.22 isn't on the actual firmware download page for the RBR40, so I also tried downgrading to 2.5.1.16
to see if that would allow a jump to V2.6.1.36, but that failed with a 500 error as well.

Any help here would be appreciated.

27 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What version of FW is currently loaded on the RBR? 

    • efouquet's avatar
      efouquet
      Aspirant

      The current version is V2.5.1.22 on the main and V2.5.1.16 on the two sattelites.


      FURRYe38 wrote:

      What version of FW is currently loaded on the RBR? 


       

  • Has a solution been found for the updates?  would like to apply current security patches that show to be available.  My RBR40 is having same issue.  I'm on the same version v2.5.1.22 set to auto update. The satellites are v2.5.1.16.  When checking for new updates from router update page it still shows no new firmware version available.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      So have you downloaded the FW files from NGs web site and applied them to the RBS first then RBR lastly using a wired PC and web browser? IE11 or Firefox?

    • efouquet's avatar
      efouquet
      Aspirant

      Poper70584 wrote:

      Has a solution been found for the updates?  would like to apply current security patches that show to be available.  My RBR40 is having same issue.  I'm on the same version v2.5.1.22 set to auto update. The satellites are v2.5.1.16.  When checking for new updates from router update page it still shows no new firmware version available.


      Not yet. I still haven't tried the Windows TFTP firmware upgrade workaround that was suggested. I'll try to do that tomorrow and report whether or not that worked out for me.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Try using the RBRs web page first. You can even log into the RBS web page as well. I would do this first. Get the RBS updated first, then the RBR lastly. Be sure unpack the .zip files you download. 

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi, All, 

       

      The issue has been forwarded already to engineers. We will let you know for any updates.

       

      Regards,
      Blanca
      Community Team