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Forum Discussion
efouquet
Dec 27, 2020Aspirant
RBR40 cannot upgrade to firmware V2.6.1.36
Today I got an email telling me an update is available.
I tried the manual update method and that fails with an Internal Sever Error (500 error) in the browser.
Here's my current setup as far as firmware versions are concerened:
I noticed that V2.5.1.22 isn't on the actual firmware download page for the RBR40, so I also tried downgrading to 2.5.1.16
to see if that would allow a jump to V2.6.1.36, but that failed with a 500 error as well.
Any help here would be appreciated.
You might try Safari or Opera browser to see if the newer FW can br applied. Is there a Windows PC around? If so, Try this.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW. You could apply either a newer or older FWversion.If not, I would contact NG support to see if they can help you out more.
27 Replies
- FURRYe38Guru - Experienced User
What version of FW is currently loaded on the RBR?
- FURRYe38Guru - Experienced User
Hmmm, I dont' see v22 listed:
https://www.netgear.com/support/product/RBK40.aspx#download
Wonder if NG pulled it for some reason.
What browser are you using to manually apply FW to the RBB?
You are unpacking the .zip file after downloading to reveal the .chk or .img file right?
- Poper70584Aspirant
Has a solution been found for the updates? would like to apply current security patches that show to be available. My RBR40 is having same issue. I'm on the same version v2.5.1.22 set to auto update. The satellites are v2.5.1.16. When checking for new updates from router update page it still shows no new firmware version available.
- FURRYe38Guru - Experienced User
So have you downloaded the FW files from NGs web site and applied them to the RBS first then RBR lastly using a wired PC and web browser? IE11 or Firefox?
- efouquetAspirant
Poper70584 wrote:Has a solution been found for the updates? would like to apply current security patches that show to be available. My RBR40 is having same issue. I'm on the same version v2.5.1.22 set to auto update. The satellites are v2.5.1.16. When checking for new updates from router update page it still shows no new firmware version available.
Not yet. I still haven't tried the Windows TFTP firmware upgrade workaround that was suggested. I'll try to do that tomorrow and report whether or not that worked out for me.
- FURRYe38Guru - Experienced User
Try using the RBRs web page first. You can even log into the RBS web page as well. I would do this first. Get the RBS updated first, then the RBR lastly. Be sure unpack the .zip files you download.
- Blanca_ONETGEAR Employee Retired
Hi, All,
The issue has been forwarded already to engineers. We will let you know for any updates.
Regards,
Blanca
Community TeamThanks!!