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odweik's avatar
odweik
Aspirant
Aug 20, 2023

RBR50 | Firmware Upgrade

Dear All,

i need help am not able to upgrade firmware to the latest version

here below my router detaills

 

RBR50 RBR50 V2.3.5.30_1.2.13

22 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Aug 21, 2023

    what error are you getting? 

    Did you try the manual update process as CrimpOn mentions?

    If so, make sure to update the satellites first. 

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator
    Aug 21, 2023

    Hello odweik ,

     

    Welcome to the NETGEAR Community!

     

    I understand that you are having difficulties upgrading your RBR50 to the current 2.7.5.4 firmware version. In some cases, users find that updating the firmware in increments enables the RBR50 to install the most recent firmware. Please download FW version 2.5.2.4 then firmware 2.7.3.22 then attempt to download FW version 2.7.5.4. To find the download files for the firmware versions mentioned above please navigate to the link below and then click on 'View previous versions' at the bottom of the page next to the plus sign. 

     

    RBR50 Firmware download page:

    Orbi RBR50 | WiFi System | NETGEAR Support

     

    For step-by-step instructions on how to manually update your RBK50 please navigate to the link below:
    https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com

     

    Please keep us updated to the progress of this issue!

     

    Best,

    Kevin

    Community Team

     

    • odweik's avatar
      odweik
      Aspirant
      Aug 25, 2023

      Hello,

       

      Evey time i tried it is Showing firmware Corrupt

    • odweik's avatar
      odweik
      Aspirant
      Aug 25, 2023

      BOSS

      i know some time i need to do multiple upgarde coz there a gap

       

  • odweik's avatar
    odweik
    Aspirant
    Aug 25, 2023

    it is show th below

    This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product.

    • KevinLiT's avatar
      KevinLiT
      NETGEAR Moderator
      Aug 25, 2023

      Hello odweik ,

       

      Please ensure that you are using to correct file for your router and your satellites. The firmware for the satellites will have RBS50 as the downloaded zip folder name. The firmware for the router will have the name RBR50 in the downloaded zip folder name. Once you open the zip folder the name of the firmware will also say RBR50 or RBS50 followed by the firmware version. Please ensure that you download the firmware for the satellites before downloading the firmware for the router. For example, upgrade the satellite to the next firmware version then the router. Then continue to download the following firmware in the same order.

       

      Please navigate to the link below for both RBS and RBR firmware files:

      Orbi RBK53 | WiFi System | NETGEAR Support

       

      Best,

      Kevin

      Community Team

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 25, 2023

      Is this a retail system you bought online or at a store or is this from an ISP service by chance? 

      odweik wrote:

      it is show th below

      This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product.