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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
The only other item that can effect this is Managed switches. NG hasn't given the reason or hasn't come up with a fix. Users have found that disabling IGMP protocols on there Managed switches helps get them working with Orbi. Orbi doesn't have any problems with Non Managed switches and wired back haul.
rhester72 wrote:
You're saying two satellites are given the same IP or that the router is handing out the same IP twice? (The former could happen even in AP mode.)
What you're talking about is effectively the same thing, just that the two interfaces aren't on the same device, but STP would again prevent the entire network from crashing as a result, the second/duplicate device would simply be ignored with no storm. That's how things are supposed to work.
FURRYe38 wrote:
The only other item that can effect this is Managed switches. NG hasn't given the reason or hasn't come up with a fix. Users have found that disabling IGMP protocols on there Managed switches helps get them working with Orbi. Orbi doesn't have any problems with Non Managed switches and wired back haul.
That is a very unfortunate and persistent rumor. Orbi absolutely has identical problems with wired backhaul and unmanaged switches - in fact, it has the same problem _using Orbi as a switch_ (which it is), without any other switches present.
Not a rumor:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1553749/highlight/true#M30673
https://community.netgear.com/t5/Orbi/Using-Router-Configured-as-Access-Point-Cannot-see-Satellites-in/m-p/1612052/highlight/true#M37974
https://community.netgear.com/t5/Orbi/Orbi-Ethernet-Backhaul-with-Managed-Switches/m-p/1613897#M38123You are incorrect about un-managed switches. Orbi works fine with non-managed switches.
I've had ZERO problems using non-managed switches as I have 3 in between my router and satellite.
Others work as well:
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-10-kills-Internet-access-if-you-use-Ethernet-back/m-p/1603922/highlight/true#M35521
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1592753/highlight/true#M34020
Another initial setup process: https://community.netgear.com/t5/Orbi/Backhaul-breaks-the-whole-network/m-p/1615770/highlight/true#M38393
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1586988/highlight/true#M33202
https://community.netgear.com/t5/Orbi/Orbi-wired-backhaul-performance/m-p/1548397/highlight/false#M27862
https://community.netgear.com/t5/Orbi/I-found-a-Connection-issue-Resolution-for-wired-backhaul/m-p/1559747#M29420
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-10-kills-Internet-access-if-you-use-Ethernet-back/m-p/1560805/highlight/false#M29587
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1585890/highlight/true#M33049
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1585994/highlight/true#M33074
rhester72 wrote:
FURRYe38 wrote:
The only other item that can effect this is Managed switches. NG hasn't given the reason or hasn't come up with a fix. Users have found that disabling IGMP protocols on there Managed switches helps get them working with Orbi. Orbi doesn't have any problems with Non Managed switches and wired back haul.
That is a very unfortunate and persistent rumor. Orbi absolutely has identical problems with wired backhaul and unmanaged switches - in fact, it has the same problem _using Orbi as a switch_ (which it is), without any other switches present.
FURRYe38 wrote:
Not a rumor:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1553749/highlight/true#M30673
https://community.netgear.com/t5/Orbi/Using-Router-Configured-as-Access-Point-Cannot-see-Satellites-in/m-p/1612052/highlight/true#M37974
https://community.netgear.com/t5/Orbi/Orbi-Ethernet-Backhaul-with-Managed-Switches/m-p/1613897#M38123You are incorrect about un-managed switches. Orbi works fine with non-managed switches.
I've had ZERO problems using non-managed switches as I have 3 in between my router and satellite.
Others work as well:
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-10-kills-Internet-access-if-you-use-Ethernet-back/m-p/1603922/highlight/true#M35521
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1592753/highlight/true#M34020
Another initial setup process: https://community.netgear.com/t5/Orbi/Backhaul-breaks-the-whole-network/m-p/1615770/highlight/true#M38393
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1586988/highlight/true#M33202
https://community.netgear.com/t5/Orbi/Orbi-wired-backhaul-performance/m-p/1548397/highlight/false#M27862
https://community.netgear.com/t5/Orbi/I-found-a-Connection-issue-Resolution-for-wired-backhaul/m-p/1559747#M29420
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-10-kills-Internet-access-if-you-use-Ethernet-back/m-p/1560805/highlight/false#M29587
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1585890/highlight/true#M33049
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1585994/highlight/true#M33074
rhester72 wrote:
FURRYe38 wrote:
The only other item that can effect this is Managed switches. NG hasn't given the reason or hasn't come up with a fix. Users have found that disabling IGMP protocols on there Managed switches helps get them working with Orbi. Orbi doesn't have any problems with Non Managed switches and wired back haul.
That is a very unfortunate and persistent rumor. Orbi absolutely has identical problems with wired backhaul and unmanaged switches - in fact, it has the same problem _using Orbi as a switch_ (which it is), without any other switches present.
I'm very sorry...but it is. You're using anecdotal evidence as technical fact...and that just doesn't work.
If 5 people wear tap shoes when they set up their Orbis and they work great, and 50 people are wearing sneakers and have problems, it by no means suggests folks should run out to buy tap shoes to have a good experience with Orbi.
I've described the exact problem at least two dozen times on these forums. It has been both empirically and technically vetted by two other people. I know you mean well, but false explanations aren't helping.
Ok, still others are having good experiences with there wired back haul. It's working for them. Its a fact. WIred back haul is working for me since day ONE!
If it's not working for you, then I suggestion returning your system or contacting NG support for there help. Good Luck.
rhester72 wrote:
FURRYe38 wrote:
Not a rumor:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1553749/highlight/true#M30673
https://community.netgear.com/t5/Orbi/Using-Router-Configured-as-Access-Point-Cannot-see-Satellites-in/m-p/1612052/highlight/true#M37974
https://community.netgear.com/t5/Orbi/Orbi-Ethernet-Backhaul-with-Managed-Switches/m-p/1613897#M38123You are incorrect about un-managed switches. Orbi works fine with non-managed switches.
I've had ZERO problems using non-managed switches as I have 3 in between my router and satellite.
Others work as well:
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-10-kills-Internet-access-if-you-use-Ethernet-back/m-p/1603922/highlight/true#M35521
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1592753/highlight/true#M34020
Another initial setup process: https://community.netgear.com/t5/Orbi/Backhaul-breaks-the-whole-network/m-p/1615770/highlight/true#M38393
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1586988/highlight/true#M33202
https://community.netgear.com/t5/Orbi/Orbi-wired-backhaul-performance/m-p/1548397/highlight/false#M27862
https://community.netgear.com/t5/Orbi/I-found-a-Connection-issue-Resolution-for-wired-backhaul/m-p/1559747#M29420
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-10-kills-Internet-access-if-you-use-Ethernet-back/m-p/1560805/highlight/false#M29587
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1585890/highlight/true#M33049
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1585994/highlight/true#M33074
rhester72 wrote:
FURRYe38 wrote:
The only other item that can effect this is Managed switches. NG hasn't given the reason or hasn't come up with a fix. Users have found that disabling IGMP protocols on there Managed switches helps get them working with Orbi. Orbi doesn't have any problems with Non Managed switches and wired back haul.
That is a very unfortunate and persistent rumor. Orbi absolutely has identical problems with wired backhaul and unmanaged switches - in fact, it has the same problem _using Orbi as a switch_ (which it is), without any other switches present.
I'm very sorry...but it is. You're using anecdotal evidence as technical fact...and that just doesn't work.
If 5 people wear tap shoes when they set up their Orbis and they work great, and 50 people are wearing sneakers and have problems, it by no means suggests folks should run out to buy tap shoes to have a good experience with Orbi.
I've described the exact problem at least two dozen times on these forums. It has been both empirically and technically vetted by two other people. I know you mean well, but false explanations aren't helping.