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Celeri's avatar
Celeri
Star
Apr 30, 2018

Sites inaccessible because of Circle since last firmware

Since firmware 2.1.4.10 some sites are inaccessible (eg blogspot.com, icloud.com) with Circle enabled, even with no filter level.
By disabling Circle, everything works perfectly.
Obviously, with the previous firmware there was no problem.
I temporarily disabled Circle hoping that an update will fix the problem.
Some observed the same behavior?

25 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Have you removed Circle from the system, then re-installed it and set it up from scratch?

     

     

  • I have experienced the same exact problem.

     

    I have reset circle and set it back up as a new circle account and the same problem exists.

     

    Clearly a firmware problem, because until 2.1.4.10, circle ran great, now it it having problems.

     

    Until netgear fixes these problems, future mesh router consumers should absolutely look elseware.  Too many hours of headaches, with no response from netgear.

     

    Shameful

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      I have tested this with my system and I am not seeing the same issue can you give me some more examples of websites that do not work with circle enabled.

       

      DarrenM

      • Yamamoto's avatar
        Yamamoto
        Star
        Cars.com
        Do a filtered search

        ebaumsworld.com

        Google speed test (2 separate words) then click the blue box to run speed test. Do not click link to Speedtest.net
  • Exact same problem with Circle after the 2.1.4.10 firmware.  Some websites (not all) get stuck on "resolving host" before eventually loading a page with only text (as if the css isn't loading).  For me, it did this with speedtest.net and I'm endlessly "connecting" to channels within a Discord server.  Setting a device to "unmanaged" or disabling Circle all together immediately resolves the issue.

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      I have escalated this issue to engineering and will let you know what I find out about this issue.

       

      DarrenM

      • Celeri's avatar
        Celeri
        Star

        Thanxs DarrenM ! 

        I disabled Circle... for the moment

  • Yes, same here.  I responded earlier with some details but my response has been removed from this thread (is Big Brother watching?)

     

    With Circle enabled, numerous sites will not load and say "resolving host".  Disable Circle and all is fine.

    • Celeri's avatar
      Celeri
      Star

      So i'm not alone.

      Another website blocked by Circle : orbilogin.com !!

       

      • kippers's avatar
        kippers
        Guide

        ah yes, the irony of "orbilogin.com" not resolving......

         

        If you have not tried this already, then try accessing the router using the IP address.  On your local network it should be: http://192.168.1.1