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Forum Discussion

silfverrugg's avatar
Sep 28, 2018

Slow LAN output from Orbing RB50

I have 600Mbts (measured by ISV)  into the Orbi and connect my iMAC directly to one of the 3 LAN ports on the backside of the orbit and only measure 240Mbts. This is very strange and cannot be be correct. Is there anyone that has experience from this issue and provide some guidance on what I can tune and if there are any settings that I can change to come closer the 600Mbts I get from my fiber modem? Thanks

26 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    Was QoS, Traffic Meter or Access control enabled on the Orbi router?

     

    What browser are you using to speed test? Try Safari, FF or Opera

    What speed test site are you using? Try your ISPs speed test site and speedtest.net

    Do other wired PCs or laptops see the same results?

    • silfverrugg's avatar
      silfverrugg
      Tutor

      I have the latest firmware - V2.1.4.16. I have a Technicolor TG799vac Xtream router with a bridged connection to the Orbi that generates about 600Mbts. Traffic Meter is off, Parental Control off. The only QoS I have takes to speed test. Does this help?

       

      BR

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        You might try doing a factory reset on the Orbi and set up from scratch. This time, don't enable QoS on the Orbi, run a wired test.

         

        So the Modem is in bridge mode?

        Does the modem have a DMZ?

         

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi @silverrugg, 

     

    Please let us know if FURRYe38's suggestion of downgrading your FW changes anything. 

     

     

    ~Christian 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Just download the file from NG support site for your model Orbi. Just the router only.

        I would disconnect ALL devices accept for 1 wired PC. Then using IE11 or FF, send the FW file using the routers web page.

        After it applies, do a factory reset and then set up the router from scratch and configure it. Run a quick ethernet connected test with the PC to check speeds.

         

  • Are you plugged into the Orbi router, or one of the satellites? If it's a satellite, then it could be related to a placement issue because the backhaul connection between the router and satellite isn't strong enough to support your full throughput. If you're plugged into the router, then I don't know.

     

  • Retired_Member's avatar
    Retired_Member

    silfverrugg wrote:

    ..." come closer the 600Mbts I get from my fiber modem? 

     

    What does this mean? How did you make this measurement?

     

    You might want to tell all your current setup (modem/router, etc.)


     

    • silfverrugg's avatar
      silfverrugg
      Tutor

      I connect my iMAC via LAN directly to ISV router (bridged port) and get 600MBts. This router is connected to Orbi with LAN cable. From Orbi LAN bort I get about 250-280MBts, ie I loose >50%

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Lets get ahold of NG support and ask for help and information. I believe the router needs to be RMAd.

         

        Christian_R


        silfverrugg wrote:

        I connect my iMAC via LAN directly to ISV router (bridged port) and get 600MBts. This router is connected to Orbi with LAN cable. From Orbi LAN bort I get about 250-280MBts, ie I loose >50%